What are the responsibilities and job description for the Personal Lines Customer Service Rep for Independent Insurance Agency position at Independent Ins Brokers Assoc LLC?
Welcome to Independent Insurance Brokers & Assoc here personalized service meets professional excellence. Nestled in the vibrant community of Irmo, South Carolina, we seek an energetic Administrative Assistant to join our dedicated team. In this role, you'll be the cornerstone of our office operations, ensuring smooth daily functionality with your keen attention to detail and excellent organizational skills. Our team thrives on a collaborative atmosphere, and you'll find yourself at the heart of our agency's activities, supporting our staff and delighting our clients with exceptional service.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Career Growth Opportunities
Close early on Friday's at 2:00
Responsibilities
Office Management: Ensure the smooth operation of the office by organizing and coordinating admin duties and office procedures.
Client Interaction: Greet visitors warmly and provide assistance in a professional and friendly manner.
Communication: Handle incoming and outgoing communications, including phone calls, emails, and mail, ensuring proper and timely response.
Record Keeping: Maintain an organized filing system of confidential client records and office documents.
Support: Process policies changes, support account managers, claims filing, answer all billing questions, etc
Requirements
Experience: Previous experience in the insurance industry is preferred. A South Carolina Property/Casualty Insurance license is required.
Organizational Skills: Strong ability to organize, prioritize, and manage tasks efficiently.
Communication: Excellent verbal and written communication skills.
Technology: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using other office technology.
Customer Service: Strong customer service skills to interact with clients in a friendly and professional manner.
Attention to Detail: High attention to detail to ensure accuracy in documentation and data entry.
Problem-Solving: Ability to solve problems effectively and maintain a proactive attitude.