What are the responsibilities and job description for the Direct Support Professional position at Independent Case Management, Inc.?
Mon-Fri 7a-3p Wynne, AR
Primary Duties and Responsibilities
- Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
- Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
- Help customer achieve agreed-upon goals to improve quality of life and integration into the community
- Provide written daily updates of each shift’s activities using an online platform
- Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
- Perform other duties as assigned
Key Competencies
- Quality decision making
- Effective communication
- Superior problem solving
- Interpersonal effectiveness
- Receptive to feedback
- Positive work ethic
- Instills trust
- Administrative effectiveness
General Requirements for All ICM Employees
- Understands and endorses ICM’s mission and vision
- Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
- Understands and complies with all HIPAA regulations
- Maintains a clean and orderly work environment
- Must have a high school diploma or equivalent (some positions require additional education)
- Maintains prompt and regular attendance
Work Schedule
Experience
Required- Must be 18 years of age or older
- At least one year of relevant supervised work experience with public health, human services or other community service agency
- OR two years of verifiable successful history working with persons with developmental disabilities.
Education
Required- High School or better
Licenses & Certifications
Required- Valid AR Driver's License
- Valid Auto Insurance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.