Demo

Total Rewards Generalist

Independent Bank Opportunities
Grand Rapids, MI Full Time
POSTED ON 4/27/2025
AVAILABLE BEFORE 6/27/2025

Be Proud, Be You, Be Independent!

Are you an experienced HR professional, familiar with a wide array of HR processes, looking to take the next step in your career towards Total Rewards? If so, we need you!

At Independent Bank we celebrate your unique self and empower you to make a difference. Guided by our core values of courage, drive, integrity, people focus and teamwork, we provide a supportive environment where you can thrive, grow your career and contribute meaningfully to shaping the financial future of our customers and communities.

About the Job:

Independent Bank is seeking a Total Rewards Generalist to support the implementation, administration, and maintenance of our total rewards programs, including compensation, benefits, and employee wellbeing initiatives. In this role you will collaborate with the CHRO and Total Rewards team to align our strategies with company goals, ensuring competitiveness and enhancing the employee experience. Additionally, you will serve as a backup for HRIS, payroll, and benefits. Join us to contribute to a dynamic team and help drive our total rewards initiatives forward. Apply now and help us to inspire financial independence today, with tomorrow in mind.

Why You Should Apply:

  • Competitive compensation package.
  • Accommodating and flexible paid time off.
  • A knowledgeable, goal-driven, and exciting team of colleagues.
  • Exposure to different areas of banking and the ability to work with leaders within the industry.
  • Community-focused events and volunteer opportunities.

What You Will Do:

  • Develop, implement and manage employee well-being programs to promote a healthy work-life balance.
  • Create, update and maintain HR policies and procedures to ensure all HR processes are well-documented and accessible to relevant stakeholders.
  • Regularly update and maintain the HR intranet and self-service AI employee tools, ensuring information is current and accessible to all employees.
  • Develop communication materials and resources to educate employees on total rewards programs.
  • Assist in the development and implementation of compensation, benefits and HR compliance programs.
  • Update and maintain accurate job descriptions for all positions within the organization, collaborating with department managers and HR Business Partners to ensure alignment with current roles and responsibilities.
  • Streamline and enhance HR processes by identifying inefficiencies, implementing improvements and ensuring consistent, efficient and effective HR operations.
  • Provide support for the employee leave of absence programs, ensuring compliance with federal, state, and local regulations, as well as serving as a point of contact for employees and our leave of absence vendor.
  • Utilize advanced dashboarding and reporting tools in IBM Cognos and Tableau to prepare reports, optimize people analytics processes, delivering actionable insights and enhancing data-driven decision-making.
  • Serve as a backup for HRIS administration, payroll and benefits functions, ensuring continuity and accuracy of operations during absences or peak periods.
  • Assist employees with HR-related questions and concerns through various platforms.
  • Assist with balancing the general ledger for HR entries.
  • Provide administrative support to the Chief HR Officer and Total Rewards team as needed.
  • Perform other related duties as assigned.

What We're Looking For:

  • High school diploma or equivalent education required.
  • Bachelor’s degree in Business or Human Resources preferred; or, equivalent working experience.
  • Intermediate to advanced knowledge of Microsoft 365 tools such as Excel, Word, PowerPoint, SharePoint, Forms and Outlook.
  • Experience in HRIS administration, preferably UKG Pro (formerly UltiPro) preferred.
  • HR experience and familiarity with HR processes, benefits administration, compensation management, recruiting and onboarding preferred.
  • Excellent interpersonal, presentation and communication skills.
  • Basic understanding and some exposure to artificial intelligence (AI) concepts and tools.
  • Familiarity with a wide array of HR applications including UKG Pro, Salary.com, and BVS (LMS) or similar systems.
  • Strong analytical and critical thinking.
  • Attention to detail and a high degree of confidentiality are required.
  • Strong aptitude for training, responding to questions, and writing/preparing job aids and procedures to employees, managers, and internal HR team regarding various HR technical applications.

Be YOU. Be Independent!

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