What are the responsibilities and job description for the Claims Adjuster - Associate position at Independence Pet Group?
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
FIGO, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy.
Job Summary
FIGO is seeking a Claims Adjuster- Associate who will report to the Supervisor, Claims. The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount.
Job Location: Remote- USA
Main Responsibilities
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
FIGO, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy.
Job Summary
FIGO is seeking a Claims Adjuster- Associate who will report to the Supervisor, Claims. The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount.
Job Location: Remote- USA
Main Responsibilities
- Works closely with veterinary hospitals, and policyholders to evaluate and review a pet’s medical history to determine a baseline of health.
- Investigates and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy.
- Updates Explanation of Benefits (EOB), pays and closes claim.
- May order medical records from providers.
- May communicate with clients and providers during treatment.
- Performs other duties and responsibilities as assigned.
- 1 year relevant experience working in a veterinary clinic
- Education: Must meet one of the following requirements:
- Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); or
- Certified Veterinary Technician (CVT)
- Registered Veterinary Technician (RVT)
- Licenses/Certifications
- Must have and maintain Adjusters license or must obtain within 90 days of hire
- Only United States residents will be considered for this role
- This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director.
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)