What are the responsibilities and job description for the Accounts Receivable Specialist position at Independence Pet Group?
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Pets Best, a subsidiary of IPH, offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service.
The Accounts Receivable Specialist is responsible for managing all aspects of incoming cash, employee benefit group payment receivables, and associated reconciliations.
Key Responsibilities
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Pets Best, a subsidiary of IPH, offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service.
The Accounts Receivable Specialist is responsible for managing all aspects of incoming cash, employee benefit group payment receivables, and associated reconciliations.
Key Responsibilities
- Record incoming payments and transfers.
- Monitor employer group payment bank account.
- Process credit memos, adjustments, and refunds as needed.
- Collaborate with sales and customer service teams to resolve invoice or payment disputes.
- Maintain detailed and organized records of all AR transactions.
- Assist with month-end closing activities, including AR reporting and reconciliations.
- Support audits by providing required documentation and explanations.
- Recommend and implement process improvements to optimize AR efficiency.
- Education: Associate’s or Bachelor’s degree in Accounting, Finance, or related field.
- Experience: 2–4 years of experience in Accounts Receivable or general accounting.
- Strong attention to detail and accuracy.
- Excellent communication and customer service skills.
- Proficient in Microsoft Excel and accounting systems (D365 F&O Preferred).
- Strong organizational and time management abilities.
- Ability to work both independently and as part of a team.
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)