What are the responsibilities and job description for the Assistant Resident Hall Director position at Independence Dorms/The Villas at Independence?
The Assistant Resident Hall Director is responsible for assisting in all operations at their designated community.
Operations includes, but is not limited to, rent collections, leasing, marketing efforts, maintenance, turn process, customer service, etc.
Finally, the Assistant Resident Hall Director is responsible for maintaining a high energetic and customer friendly atmosphere throughout the community.
JOB REQUIREMENTS
- Prefer Management Experience (Asset Management or Student Housing).
- Prefer Experience with Marketing & Sales/Leasing.
- Prefer Experience with Microsoft Office Software & Adobe PDF.
- Prefer Experience with Property Management Software.
JOB RESPONSIBILITIES
- Collecting monthly rents and posting them in property management software.
- Inputting invoices into property management software according to policies and procedures.
- Make sure maintenance orders are being completed in an appropriate time.
- Communicating efficiently and effectively with Campus Administration and residents about delinquency, move-in and move-out process, eviction notices, turn process, etc.
- Handle customer service issues as they arise.
- Performing financial move-out statements to former residents.
- Marketing activities performed at the community and away from the community.
- Answer phone calls and emails, and tour prospective residents
- Ensure hospitality services at the community and make sure they are at optimal level.
- Conduct routine audits on all files for accuracy and missing files.
- Keep social media content updated and appropriate
- Any other duties as assigned
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $17