What are the responsibilities and job description for the Revenue Cycle Specialist position at Independence Dental Services?
Revenue Cycle Specialist - Full Time Remote
Position Overview
Our team is seeking a detail-oriented and experienced Revenue Cycle Specialist with a strong background in dental billing and coding, particularly in Eaglesoft practice management software. This role is vital in optimizing our revenue cycle processes across multiple dental locations. You will be responsible for accurate claim submissions, payment postings, appeals, and maintaining compliance with dental billing regulations.
Key Responsibilities
Claims Submission:
Prepare and submit clean dental claims within 24 hours, ensuring accuracy and adherence to payer requirements.
Claims Follow-Up:
Monitor and resolve outstanding claims aged over 30 days. Address rejections and denials by correcting and resubmitting claims promptly.
Payment Posting:
Post insurance payments accurately within 24 hours of receipt to maintain current financial records.
Appeals:
Draft and submit appeals for denied claims, including all required documentation. Ensure follow-up within 30 days.
Compliance & Documentation:
Adhere to processes outlined in the RCM Manual. Maintain updated fee schedules, coverage tables, and ensure HIPAA compliance.
Collaboration & Support:
Work closely with dental office teams to resolve billing concerns and maintain accurate records. Provide exceptional customer service and communication.
Other Duties:
As assigned, including tasks to support evolving needs across locations.
Preferred Skills & Abilities
- Strong knowledge of dental billing, coding, and terminology
- Proficiency with Eaglesoft and Microsoft Excel
- Experience reading EOBs and ERAs, and managing AR over 30 days
- Familiarity with credentialing, verification, and fee schedule uploads
- Excellent organizational skills and attention to detail
- Strong written and verbal communication
- Ability to work independently and in a remote team environment
- Committed to maintaining confidentiality and compliance (HIPAA/PHI)
- Willingness to be mentored and adapt to varying practice needs
- Preferred experience with InsideDesk and Vyne Trellis
Education & Experience
- Minimum 5 years in dental billing, coding, or revenue cycle management
- Prior experience in multi-location dental organizations highly preferred
- Strong understanding of dental insurance and payer guidelines
- High school diploma or equivalent required; additional certifications a plus
Physical Requirements & Work Environment
- Prolonged periods sitting at a desk, working on a computer
- Remote-based role with occasional need for cross-time zone collaboration
- Occasional travel required (up to 10%)
Salary : $20 - $24