Learning and Organizational Effectiveness Partner

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.

We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.

 Learning & Organizational Effectiveness Partner

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.

We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.

We are seeking a Learning & Organizational Effectiveness Partner to join our team. This individual will report to the Director of Learning & Organizational Effectiveness and will be onsite or hybrid (three days a week) at our corporate offices in Chicago, IL. Our Learning & Organizational Effectiveness Partner will partner with leaders across the organizational units to help solve complex organizational challenges and support strategic initiatives by building the capabilities necessary to be successful and through change management. Additionally, this role will be accountable for building competency models, curriculum journeys, and career roadmaps to support the onboarding, continuous growth, and career development of our associates. This role is also responsible for developing the necessary metrics, assessments, and evaluations to consistently evaluate the training effectiveness and strategy to ensure a positive return on investment.

Responsibilities:

• Learning Strategy: As an internal consultant, partner with business leaders and key stakeholders to identify critical training gaps required to effectively deliver against the business's strategy. Leverage design thinking to identify and outline/storyboard the appropriate solutions to address these gaps.
• Curriculum Journeys: Support the onboarding and development of associates by building out curriculum journeys to provide each with the right training and support at the right time in their career at Camping World.
• Competency Models: Perform necessary job analysis to develop leveled functional/technical competency models for various roles.
• Career Roadmaps: Leverage data, analytics, and competency models to identify and build logical career roadmaps for various roles.
• Organizational Effectiveness: Create and/or utilize assessments for developmental purposes, leadership coaching, team effectiveness, or interventions. Identify opportunities for performance and continuous improvements to elevate organizational effectiveness through timely and appropriate interventions.
• Change Management: With a human-centered focus, support the adoption of organizational changes and strategic initiatives by applying a structured change management process and consult leaders regarding the impact and readiness of changes.
• Data & Insights: Continuously monitor the effectiveness of solutions through metrics, assessments, and evaluations. Leverage data insights to communicate the investment return of these solutions and/or make necessary changes to optimize their effectiveness.

Critical Success Factors:

• Build collaborative and trusting relationships with associates and leaders at all levels.
• Self-motivated and able to work independently while driven to deliver on critical milestones. Proactive, takes initiative, and demonstrates good judgement in a dynamic, changing environment.
• Willingness and ability to adapt to change quickly, with enthusiasm and resourcefulness when tackling unfamiliar tasks and requests.
• Strong business acumen, effective consultative techniques, design-thinking & problem-solving skills, and confidence to recommend and deliver solutions.
• Learn quickly, independently acquire knowledge on new subjects in a short timeframe and know when to ask for help.
• Resourceful and energized by new challenges and opportunities
• Effectively manage multiple high-priority projects simultaneously, prioritize own work, and work well under heavy deadlines and pressure in a fast-paced, high-growth environment while maintaining a high level of accuracy, quality, and attention to detail.
• Communicate information in a clear, concise, and compelling manner, orally and in writing, in a style, tone, and manner appropriate for the audience.
• Perform with the highest degree of integrity and confidentiality whilst following through on commitments.
• Responds constructively and positively to feedback and editing.

Education and Experience:

• Bachelor's degree and/or minimum 7 years relevant work experience in industrial/organizational psychology, organizational development, learning & development, change management, or other related fields. Master's degree preferred.
• Experience developing high-impact learning solutions with measurable success.
• Experience leveraging design-thinking to develop human-centered approaches for learning/organizational effectiveness solutions.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Up to 20% travel required.

Full-time associates are offered a comprehensive benefits package including medical, dental, vision, PTO, 401k, and more! Part-time associates are offered access to dental & vision coverage! For more information, please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.