Resource Management Lead

Indelible Business Solutions, Inc. (“Indelible”) is a risk and compliance consulting firm headquartered in Jacksonville, FL. With remote and in-office operations and a diverse workforce, Indelible employs a combination of full-time employees and short-term contracted staff. We continuously foster a culture of success that creates sustainable growth opportunities for our clients and their communities while promoting a diverse and inclusive culture within our organization. 

Indelible is looking to strengthen its talent profile and firm value through the acquisition of a Senior Associate Resource Management Lead that will report to the Talent Management Lead.

Responsibilities:

1. Staffing Management
   • Conduct resource management functions using an enterprise resource planning tool to ensure internal resources are assigned to projects with minimal downtime
   • Track and monitor staff allocation, utilization, active engagements, and anticipated engagement durations
   • Assess the financial impact of resource downtime and report forecasted utilization to supervisor
   • Assist in the development of position descriptions for engagement-specific staff hiring
   • Drive communication with TA for updates in recruitment pipeline, applicant status, and other relevant information for reporting
   • Coordinate with engagement managers, P&C stakeholders, and Indelible leadership to identify staffing needs and propose staff for engagements
   • Develop and manage internal and external communications in a way that demonstrates a deep understanding of message content and its impact on the intended audience.
   • Develop and report staffing updates to supervisor / leadership on weekly basis, at minimum
   • Primary internal contact for communication with clients regarding all aspects of staffing and with Indelible Engagement Managers regarding staff coordination
   • Prioritize staffing decisions based on engagement risk, specialization requirements, timing constraints, staffing continuity, and geographic considerations
   • Implement and manage structure to capture and report Indelible staffing updates to supervisor / leadership
   • Escalate strategic staffing decisions to supervisor / leadership
2. Engagement Onboarding Coordination
   • Liaison between P&C and Indelible Engagement Managers when newly hired staff and subcontractors are placed on an engagement
   • Coordinate with staff, P&C, and Indelible Engagement Managers regarding engagement staffing placements and staff readiness to begin work based on status of onboarding requirements
   • Primary internal contact for initial staffing assignment-related issues (i.e. effective start date, technology issues, etc.)
   • Primary internal contact for initial assignment-related issues
3. Special Projects – As needed
   • Develop and implement holistic onboarding and staffing strategies and deploy resources to engagements in a manner that aligns skills with engagement demands to optimize productivity while maintaining a reasonable workload
   • Coordinate and manage the documentation of staff skills, licenses, and required internal trainings
   • Assist with P&C Strategic Initiatives (i.e., HRIS implementation, Talent Acquisition coordination, P&C campaigns) 
   • Receive and direct inquiries from Clients to applicable Indelible team
   • Assist in the development and maintenance of a resource skills database to manage skills, past experience, licenses, and certifications by resource to be used in resource planning and assignments.
   • Research and apply new technologies or processes to support internal administration and client delivery

Experience:

• Minimum of 5 years of experience consulting, designing, and delivering organizational development, talent, and learning solutions for complex organizations, including but not limited to distance learning solutions
• Advanced analytical and forecasting skills – experience in the management of resource allocations and monitoring of ongoing resource utilization
• Direct experience using ERP technology for resource planning and management
• Project management and consulting experience
• Highly collaborative with excellent interpersonal skills
• Bachelor’s degree from accredited college or university in Business Administration, Accounting, Finance, Human Resources, or related field or equivalent experience
• Advanced Microsoft Excel skills including pivot tables, v-lookups, and complex formulas
• Ability to develop and foster strong relationships and team with various levels within and outside an organization; strong communication, interpersonal, and negotiating skills
• Demonstrated critical and strategic thinking, problem-solving, decision-making, analytical, and diagnostic skills; ability to manage multiple priorities concurrently and meet deadlines with minimal supervision

Indelible is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, physical or mental disability, medical condition, pregnancy, genetic information, protected veteran status, or any other legally protected basis, in accordance with applicable law.

Indelible will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.