Incredible Operations Coordinator

WHO WE ARE

We’re Incredible. A full-service digital marketing agency headquartered in Southern California, with additional offices in Las Vegas and Minneapolis. For nearly 15 years, we’ve been helping medical and aesthetic brands grow through powerful creative, data-driven strategy, and a culture that’s anything but boring.

We have fun, form lasting friendships, and constantly look for ways to raise the bar, because being Incredible isn’t just our name, it’s our standard. Expect a work environment that’s creative, collaborative, and occasionally loud (we like our music).

If you thrive in organized chaos, get a thrill from solving problems before anyone else knows they exist, and want to grow in a company where initiative is celebrated, you’ll fit right in.

WHO YOU ARE

We’re searching for a proactive, tech-savvy Operations Coordinator who can keep our systems, people, and processes humming. You’re the connective tissue of the team, supporting operations, HR, finance, and marketing, and you take pride in making sure everything runs smoothly behind the scenes.

You’ll be based in our Las Vegas Office (hybrid role - mostly in-office, with some flexibility to work remotely), reporting directly to the President.

You’re a natural organizer, comfortable juggling multiple priorities, and fluent in technology (Google Workspace, CRM tools, phone systems, project software, etc.). You’re also great with people, calm under pressure, approachable, and solutions-focused.

WHAT YOU’LL DO

• Coordinate and execute new hire onboarding - from account setup and access to welcome swag and first-day logistics.

• Manage systems administration, including Google Workspace (Email, Phones, etc), CRM, and reporting systems.

• Manage and track employee equipment inventory (laptops, devices, etc.), including setup and ordering.

• Provide Accounts Receivable support, including client outreach, invoice tracking, and payment follow-up.

• Assist with event coordination, including team-building activities, company-wide meetings, and internal celebrations.

• Coordinate logistics and travel arrangements for trade shows and conferences - occasionally traveling to support onsite.

• Support executive operations - preparing reports, organizing data, and keeping leadership informed.

• Handle general administrative duties - scheduling, documentation, mail, and other operational tasks.

WHAT YOU BRING

• 3 years in an operations, administrative, or coordinator role (agency experience a plus).

• Strong technical skills - especially in Google Workspace, CRM systems, and office tools (Mac PC).

• Experience managing vendors, systems, and office logistics.

• QuickBooks Online or similar accounting software experience preferred (not required).

• Excellent written and verbal communication skills.

• Strong organizational and project management abilities.

• Ability to think critically and work independently with minimal oversight.

• A positive, proactive attitude and a willingness to jump in wherever needed.