Manager Bowling Center

Bowling Center ManagerPremier Bowling & Recreation is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business.The Center Manager is responsible for preparing budgets, forecasting, financial recording, and reporting.Allocates staffing and scheduling budgets and oversees all payroll/non-payroll expense control. Follows the guidelines of Control Assessment and Cash Handling procedures. This is to include but not limited to the following:Reviewing Daily SalesReviewing monthly Profit and Loss statementProper handling of cash on hand: petty cash, cash drawers, bank depositsProcessing of invoicesCompleting and reviewing all inventory reportsMonitor, analyze, and assess lineage activityResearches and resolves discrepanciesPlans, organizes, implements sales programs for the center. Plans and is responsible for achieving overall sales objectives. This is to include but is not limited to the following:Develops, implements, and coordinates efforts for marketing plansProspects for outside sales and coordinate lane-to-lane efforts for inside center sales campaignsDevelops and/or increases community relationshipsSupervises the work of all center employees. Ensure that all procedures, policies are thoroughly understood and implemented. Responsible for center safety and security. This is to include but is not limited to the following:Works late nights and weekends to observe optimum lane turnover process, staff productivity, and enhanced customer service and awarenessAssists in the direction and implementation of all center operations to increase revenue and lower costsPrepares and orders supplies, materials, parts, and other necessary itemsEnsures optimum conditions and maintenance of lanes and equipment, as well as, the exterior and interior of the facility.Ensures safety complianceEnsures center security system is used correctlyAccomplish all personnel management activities necessary to ensure the center staff is hired, trained, scheduled, and provides quality customer service. This is to include but is not limited to the following:Interviews, selects, hire, and processes new employees for various hourly positionsPrepares and conducts on-time employee appraisals and identifies related wage increasesDevelops all staff through training and ensures that required certifications are current (i.e., TIPS, SAR, etc.).Sets goals and objectives for center and staffHandles disciplinary actions up to and including terminations by partnering with HRRuns staff meetingsPromote a positive image of the center by maintaining a fun, safe, clean environment for customers and employees. Provides friendly, courteous, polite, and helpful customer service. This includes but is not limited to the following:Familiarize new bowlers with league/center activities, events, and rulesPromptly and personally addressing all customer complaintsResolves customer complaints in a timely and professional matterDevelops community relationships through memberships within local associations, Chamber of Commerce, volunteer opportunities, etc.5 years of restaurant and front-of-house management experienceIndustry-specific experience is highly desiredAbility to take direction, be receptive to employee inquiries, and foster a team environment?Demonstrated knowledge of local, state, and federal alcohol, health, safety, and sanitation lawsWork varied hours/days, nights, weekends and holidays, weather conditions, as neededMust have the ability to stand and exert fast-paced mobility for an entire shiftMust show up for all company required meetings and scheduled shifts on timeMust be a minimum of 21 years oldMust be able to lift 30 poundsMust have bowled in a bowling league.Must have at least 5 years of bowling management experiencesSalary determined by experience.