What are the responsibilities and job description for the Customer Service Remote Full time position at INCREASE YOUR SALES LLC?
To Provide Full Time customer service and resolve issues by offering solutions, explanations, and options. ONLY remote.General Accountabilities• Provides customers' information about products or services.• Ensures full customer satisfaction and maintains a friendly, helpful demeanor.• Identifies and prioritizes problems and issues related to service area.• Maintains close contact with customer to give updates on progress toward resolution of issue or service request.• Ensures that appropriate changes were made to resolve customers' problems.• Refers unresolved customer issues to Customer Service Manager department for further investigation.• Salary starts at $16.00 per hour plus bonusesJob Qualifications• Education: High school diploma or equivalent• Experience: 1-2 years of related experienceSkills• Excellent verbal and written communication• Service orientation• Critical thinking• Active listening• Microsoft Office Experience (Excel & Outlook)• Google Sheets Experience (Preferred)
Salary : $16