Community Area Manager

Summary

The Community Area Manager manages two (2) group home locations, coordinates all operations and activities of each location, which includes staff supervision and training, acting as a liaison for the individuals and families we support, and community integration for the individuals.

 Essential Roles and Responsibilities

• Advocates for individuals' involvement in self-advocacy, employment, social interaction in the community and learning independent living skills. 
• Fosters open communication with individuals, families, staff, and other stakeholders. 
• Coordinates the process for ensuring individuals’ medical needs are met. 
• Verifies and audits communication of medical documentation is in the appropriate logs and given to the correct departments. 
• Follow up and implement as needed on all support services recommendations. 
• Manage staff performance by evaluating and issuing progressive discipline as needed. 
• Coordinates all staff training with each location to ensure training is completed in a timely manner.   
• Acts as a role model by developing staff on how to work with individuals, families, and other staff. 
• Ensures staff is operating within the company’s policies and procedures. 
• Interviews potential new hires timely and participates in the termination of employees. 
• Coordinates staff schedules based on the staffing model for each group home. 
• Requires responding to calls in the evenings and on weekends and may require covering shifts in the group homes. 
• Conducts job duties at the group homes or other work locations. This is not a work-from-home position.   
• Conduct staff meetings to ensure dissemination of all company information.
• Ensure timely completion of all reports and information requested. 
• Adhering to the budget of each group home location. 

Performs other duties as assigned

Delivery-related

Analytical Thinking: Develops conceptual frameworks that guide analysis; Draws sound conclusions based upon a mixture of analysis and experience.

Achievement Focus: Sets challenging goals for his/her area of responsibility in relation to business opportunities; Measures the risks involved while taking a course of action; Engages in action at the right time and to achieve results.

Drafting Skills: Transforms technical information to engage a non-specialist audience; Tailors communication to the readers and to the context to positively influence policies, reforms, and directions; Edits work delegated to others.

Flexible Thinking: Contributes to shaping business practices and policies; Shares new ideas and perspectives to adjust business strategies; Encourages others to see the positive outcome of doing things differently.

Managing Resources: Advises and/or develops practical solutions to address resource issues that impact the effectiveness of a team or project and the work to be delivered; Allocates and controls financial resources within own area consistent with goals, priorities, and budget; Organizes people and activities, separates, and combines tasks into an efficient workflow to deliver project outputs according to a clear timeframe.

Teamwork and Team Leadership: Provides clear directions and priorities to teams; Delegates responsibility to individuals to make them accountable for successful execution; Organizes teamwork to encourage cooperation and bring together complementary skills/expertise; Credits individual contributions and acknowledges team accomplishments; Facilitates the discussion and resolution of conflicts or disagreement; Encourages and values teams’ input.

Interpersonal

Client Focus: Acts as a seasoned advisor, providing independent opinions on complex client problems and novel initiatives, and assists with handling priority issues; Gives the client constructive feedback about issues/problems encountered; Advocates on behalf of clients to senior management, identifying approaches that meet the clients’ needs as well as those of the organization. 

Diplomatic Sensitivity: Identifies and responds to underlying attitudes or behavior patterns such as cultural norms and personality differences; Phrases ideas in a way that avoids negative reactions (internally as well as externally); Reacts purposefully to frustrations.

 Influencing:  Communicates complex issues clearly and credibly with widely varied audiences; Scans the environment for key information and messages to form the development of communication strategies; Uses situations (e.g. the setting, people present, sequence of events) to create a desired impact and to maximize the chances of a favorable outcome.

 Negotiating:  Prepares and effectively runs negotiating meetings to achieve a specific objective; Negotiates in a constructive manner when tackling difficult issues; Makes realistic compromises during negotiations; Maintains an objective, non-emotional distance from interpersonal conflicts or arguments that arise during negotiations; Focuses on achieving value-added results during negotiations.

 Organizational Knowledge: Based on knowledge of the Organization’s governance, rules, structures, and people, recognizes the opportune time for action, having positioned all key elements to maximize the probability of success; Manages compliance, ethical and other issues to protect the Organization’s reputation and respect its obligations.

Strategic

Developing Talent:  Assembles teams with complementary skills and promotes the expectation that they will learn from one another; Identifies and plans learning, targeted to specific developmental needs in current position; Encourages others to take on new responsibilities in order to support professional development; Gives feedback that is constructive and precise based on facts and behavioral patterns observed, and gives individualized suggestions for improvement.

Organizational Alignment: Promotes a shared understanding of the Organization’s needs and strategic direction to rally teams; Develops and implements projects, programs and processes aligned with the Organization’s strategic direction and needs.

Strategic Networking: Actively and continuously expands own network to meet strategic goals; Identifies and creates opportunities to initiate new partnerships that will facilitate the achievement of strategic goals.

Strategic Thinking: Identifies and considers emerging development opportunities and risks when articulating new options and recommendations; Maintains a broad, strategic perspective while identifying and focusing on crucial details.

Supervisory Responsibilities

Manages the staff of two (2) group homes

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually moderate. 

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the individual is frequently required to stand, walk, reach with hands and arms, and talk or hear.  The individual is occasionally required to sit, use hands to finger, handle, or feel, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

Travel Required

Frequent

Education and/or Experience

High school diploma or GED equivalent and three (3) or more years of work-related knowledge including supervisory experience. 

Affirmative Action/EEO statement

InCommunity is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees. 

 Other Duties

Please note this job description is not designed to cover or contain a comprehensive listof activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time, with or without notice. 

Salary : $44,000