Community Area Manager

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy and joyful lives in their communities.  We offer a culture of integrity, service, and respect for the dignity of every individual. All employees, including the Community Area Manager are expected to model and promote the organization’s mission and values in every aspect of their work. 

Essential Job Duties and Responsibilities 

• Advocates for individuals' involvement in self-advocacy, employment, social interaction in the community and learning independent living skills.   

• Fosters open communication with individuals, families, staff, and other stakeholders.   

• Coordinates the process for ensuring individuals’ medical needs are met.   

• Verifies and audits communication of medical documentation is in the appropriate logs and given to the correct departments.   

• Follow up and implement as needed on all support services recommendations.   

• Manage staff performance by evaluating and issuing progressive discipline as needed.   

• Coordinates all staff training with each location to ensure training is completed in a timely manner.    

• Acts as a role model by developing staff on how to work with individuals, families, and other staff.   

• Ensures staff is operating within the company’s policies and procedures.   

• Interviews potential new hires timely and participates in the termination of employees.   

• Coordinates staff schedules based on the staffing model for each group home.   

• Requires responding to calls in the evenings and on weekends and may require covering shifts in the group homes.   

• Conducts job duties at the group homes or other work locations. This is not a work-from-home position.    

• Conduct staff meetings to ensure dissemination of all company information. 

• Ensure timely completion of all reports and information requested.   

• Adhering to the budget of each group home location.   

• Performs other duties as assigned.   

Education, Certifications & Experience Requirements 

• High school diploma or GED; Associate’s or Bachelor’s degree in human services, social work, psychology, healthcare administration, or a related field preferred. 

• Three (3) or more years of progressive experience working in human services, residential services, healthcare, or a related field supporting individuals with intellectual and/or developmental disabilities (IDD).   

• At least one (1) year of supervisory or lead experience, which may include responsibility for: 

• Staff scheduling and coverage 

• Performance feedback and coaching 

• Training coordination and/or oversight 

• Progressive discipline or corrective action 

• Demonstrated experience coordinating or overseeing individual support services, such as: 

• Medical or healthcare follow-up 

• Documentation and compliance logs 

• Communication with families, providers, or interdisciplinary teams 

• Demonstrated ability to work on-site in residential or program locations, including evenings, weekends, and responding to urgent operational needs. 

• Valid Georgia driver’s license with reliable transportation and ability to travel between program locations. 

• Demonstrated commitment to person-centered practices, community inclusion, and self-advocacy for individuals served, preferred. 

Supervisory Responsibilities 

• Manages the staff of two (2) group homes 

Work Environment 

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   

• The noise level in the work environment is usually moderate.   

Physical Demands 

• The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   

• While performing the duties of this job, the individual is frequently required to stand, walk, reach with hands and arms, and talk or hear.  The individual is occasionally required to sit, use hands to finger, handle, or feel, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   

Travel Required 

• Frequent travel throughout the Metro Atlanta area.