What are the responsibilities and job description for the Systems Engineer II position at InComm Payments?
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
We are significantly growing our Engineering and IT teams in Brazil and are focused on finding talent for various financial technology (Fintech) engineering, database, development, and testing teams.
InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. We anticipate developing future leaders for our teams in Brazil!
Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses! All positions are CLT.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity
InComm Payments, our partners, banks, and internal applications rely heavily on file transfers for daily business operations. The System Engineer, Managed File Transfer (MFT) is responsible for day-to-day operations of the MFT applications and processes to ensure all processes, expectations, and service levels are met, issues are resolved, and new requests are tested, and implemented following the defined processes. These responsibilities also include the health and reliability of the file transfer applications, platforms, servers, security, etc.
Responsibilities
- Closely monitor all file transfer schedules and jobs and corrects all errors in a timely manner.
- Monitor RITM queues for new requests, fix requests, questions, and other interactions within the defined service levels.
- Seamlessly interact with partners, banks, internal customers, management, and executives to translate those business requirements into actionable file transfer processes.
- Gain an excellent knowledge of the MFT Platform, application, network, resiliency, etc.
- Provide technical support for the MFT platforms and applications when necessary.
- Provide technical support for partners, banks, internal customers, and application support personnel.
- Maintain platform security by hardening the MFT platforms.
Qualifications
- 2 years of experience with enterprise level Secure File Transfer process and platform support.
- 2 years of experience with Microsoft Windows Server administration including enterprise networking.
- 2 years of experience with Globalscape EFT / Secure Enterprise SFTP
- Experience with Compliance and Audit is highly desired.
- Excellent verbal and written communications skills with a diverse audience.