What are the responsibilities and job description for the Manager I, Back Office Ops position at InComm Payments?
Overview
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity
InComm Financial Services is looking to add a Manager of BackOffice Operations to our team in Columbus, GA. In this role, you will manage three areas of our BackOffice Ops teams: Mail Ops, Building Operations, and BackOffice Case Management. Your responsibilities will include gathering, compiling, and organizing the data for daily performance management.
Responsibilities
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity
InComm Financial Services is looking to add a Manager of BackOffice Operations to our team in Columbus, GA. In this role, you will manage three areas of our BackOffice Ops teams: Mail Ops, Building Operations, and BackOffice Case Management. Your responsibilities will include gathering, compiling, and organizing the data for daily performance management.
Responsibilities
- Review and monitor daily performances
- Plan staff meetings and schedule updates
- Support the Frontline services
- Manage Mail operations
- Engage in project related tasks to achieve integrated work results
- Perform in-depth analysis of the environment to build excepted business needs
- Carry out timely audits and examinations
- 5 years previous experience in a managerial or supervisory role
- 2-5 years of Financial Services experience
- Exceptional strategic and analytical thinking abilities that demonstrate capacity to translate a vision into action.
- Must have demonstrated strong communication (written and oral), organizational, and time-management skill
- Microsoft Word and Excel knowledge required.
- Must possess a strong work ethic and dependability a must.
- Must be able to pass background and credit check in accordance with InComm’s certification requirements.
- This position is eligible for the Employee Referral Bonus Program - Tier III