What are the responsibilities and job description for the Virtual Meeting Specialist position at InComm Conferencing?
This position follows a hybrid work model, where employees work remotely and in the office each week, remote frequency depends on quality of performance.
As a Virtual Meeting Specialist, you will provide white-glove service to our clients by leading, monitoring, and processing audio, video, and web events. These include high-profile quarterly investor relations calls, company merger announcements, and medical education events. This involves interaction with C-Suite executives as they prepare for their event and live event moderation. After event conclusion, you will generate post-event analytics that will be sent to clients with statistics of their conference.
Other duties include media post-production, web coordination, and scheduling.
Requirements:
· Bachelor's Degree (this is not negotiable)
· Excellent customer service skills
· Phone etiquette with a strong, clear speaking voice
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· Ability to handle multiple tasks efficiently and calmly while meeting deadlines
· Excellent time and task management skills
· Assist clients with troubleshooting during live events
· Positive, self-motivated team player
· Able to accommodate a flexible weekday work schedule during peak periods. OT available. (End of Jan - Beg of Feb, End of April - Beg of May, End of July - Beg of Aug, and End of Oct - Beg of Nov)
Preferred Qualifications:
· Able to accommodate a flexible work schedule during peak-periods
· Strong Internet and Web technical skills
· Basic Photo Editing Software experience (Photoshop, GNU Image Manipulation Program, etc) a strong plus
· Basic Audio Editing Software experience (Audacity, Goldwave, etc) a strong plus
· Experience with Streaming Media, Live A/V production a strong plus
· Basic knowledge of HTML, CSS a strong plus
Job Type: Full-time
Pay: $20.00 - $20.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee stock purchase plan
- Family leave
- Flexible schedule
- Flexible spending account
- Free parking
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Tuition reimbursement
- Vision insurance
Physical Setting:
- Office
Application Question(s):
- The shift is Monday to Thursday from 12pm - 8pm ET and Friday from 11am - 7pm ET. (In addition - during select peak periods shift will extend until 10pm - OT hours)
Education:
- Bachelor's (Required)
Shift availability:
- Night Shift (Required)
Work Location: Hybrid remote in Glen Rock, NJ 07452
Salary : $20 - $21