Office Manager

Income Research Management

Income Research Management is a Boston-based, privately owned, fixed income asset management firm. IR M delivers strong performance and consistent results through a rigorous, bottom-up security selection process and strives to provide best-in-class client service to our 900 institutional and private wealth clients.

Founded in 1987 and located in the heart of Boston’s financial district, IR M employs 200 full time professionals and currently manages $130 Billion in assets. We offer industry-leading benefits, as well as a challenging, collegial, and rewarding workplace with high levels of employee engagement.

Our culture is driven by a diverse workforce and rooted in our Core Values of being “IR M”:

Open Position: Office Manager

Job Description:

We are seeking a highly execution-oriented Office Manager & Executive Operations Partner to serve as a hands-on leader overseeing the day-to-day functioning of the office while providing senior administrative support to executive leadership. This role is deeply embedded in the operational backbone of the firm and requires someone who thrives in the details, enjoys being fully immersed in administrative work, and takes pride in operational excellence.

This individual will take primary ownership of office operations, facilities, and administrative team leadership, while also supporting recruiting coordination and delivering high-quality executive assistance.

The ideal candidate is calm under pressure, exceptionally organized, service-minded, and energized by being the person who makes everything run smoothly. This role is a high-impact, execution-focused position for someone who values precision, responsiveness, and operational excellence.

Responsibilities:

Office Management & Facilities Leadership

• Oversee daily office operations, ensuring a highly functional, organized, and professional environment
• Own complex calendar management with precision, prioritization, and proactive conflict resolution
• Manage relationships with building management and vendors
• Coordinate repairs, maintenance, supplies, and equipment procurement as needed
• Lead office projects including moves, reconfigurations, and improvements
• Monitor administrative and facilities-related budgets and expenses
• Ensure a best-in-class in-office experience for employees and visitors

Administrative Team Management

• Directly supervise and actively support a team of administrative professionals
• Set clear expectations for responsiveness, quality, and service standards
• Work closely with others on the Workplace Management team to ensure seamless execution of daily office operations
• Ensure strong coverage models and cross-training to eliminate gaps

Reception & Workplace Experience Oversight

• Maintain professional, polished experience for employees and visitors
• Establish consistent protocols for visitor management and phone coverage
• Ensure reception operates with warmth, discretion, and efficiency

Recruiting Coordination & Candidate Experience

• Partner with HCM to coordinate interview scheduling across multiple stakeholders with precision and responsiveness
• Manage candidate logistics, including onsite scheduling and interview coordination
• Greet candidates and serve as the primary point of contact during onsite interviews
• Ensure a professional, welcoming, and seamless in-office candidate experience

Qualifications:

• 7 years of progressively responsible administrative experience.
• 3 years of experience managing or mentoring administrative staff
• Exceptional organizational skills with strong attention to detail
• Ability to remain composed under pressure.
• Professional maturity and sound judgment in handling confidential matters
• Advanced proficiency in Microsoft Office Suite and business collaboration tools

IR M operates in a hybrid model. This role requires on-site presence 4 days a week.

Education Requirement: Bachelor’s degree

Base Salary: $85,000 - $110,000

Bonus Eligibility

This role is eligible for an annual discretionary bonus.

Applicants must be authorized to work in the U.S. for any employer. IR M is unable to sponsor or assume sponsorship of employment visas.