QC Lab Manager (25-1101)

QC LAB MANAGER – INCHEM ROCK HILL

InChem has been a leading supplier of chemical toll manufacturing services for over 30 years and in that time has achieved a reputation for outstanding leadership, innovation, and expertise. The company’s mission is to provide Responsive, Transparent, and Flexible toll chemical manufacturing services to specialty chemical companies of all sizes.

InChem’s number ONE priority is SAFETY. The company has industry-leading practices and a commitment to continuous improvement in every area of business. Our employees, customers, and other stakeholders know that the InChem way is the safe way.

InChem employees use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services/products in the industry.

InChem offers a competitive compensation package – AND…

InChem employees also are provided with a comprehensive benefits package, some of which are:

• Health & Wellness:
  • • Comprehensive medical, dental, and vision insurance for employees and dependents.
    • Paid time off
    • Paid holidays
• Financial & Retirement:
  • • Competitive salary
    • 401(k) retirement plan with a company match.
• Fringe benefits
  • • Work anniversary rewards
    • Birthday gift cards
    • Employee incentive rewards
• Plus several cost savings benefits tied to the group medical plan, such as, health savings accounts that include employer contributions, employer paid direct primary care, etc.
• The company also provides all eligible employees with numerous voluntary benefits, that include Aflac Accident and Hospital, and Allstate Critical Care.

The QC Lab Manager Role

The QC Lab Manager oversees the daily operations of the quality control laboratory to ensure all raw materials, in-process samples, and finished products meet established quality standards. The manager is responsible for leading the QC team, maintaining laboratory equipment, and driving continuous improvement initiatives to enhance product quality, safety, and compliance. This is a full-time salary exempt position. Standard work week is Monday through Friday from 8am to 4pm. Business and lab staff needs may alter the work week and hours.

Laboratory operations and analysis

• Supervise and lead the QC lab technicians, ensuring all activities are performed accurately and efficiently.
• Represent InChem on quality matters to customers and suppliers. Role is responsible for interfacing customers to ensure company meets expectations and specifications for quality of products.
• Ensure the accuracy of analysis of raw materials, in-process samples, and finished products using various analytical techniques.
• Lead investigations for corrective actions when there is a non-conforming product.
• Ensure the timely and reliable release of product data to support production and shipment schedules.
• Manage laboratory equipment, including calibration, maintenance, troubleshooting, and validation, to ensure good working condition and data integrity.
• Oversee cross-shift analytical performance to ensure consistent, repeatable results by verifying technician alignment on methods, calibration, and sample handling.
• Develop and maintain a structured communication process between QC and Production Operators / Supervisors to review and clarify any off-spec or questionable QC results before final reporting or release decisions are made.
• Ensure timely feedback to Production Management when analytical results are out of specification or inconsistent, facilitating joint troubleshooting and root cause investigation.

Quality and compliance

• Develop, implement, and maintain quality control procedures, test methods, and Standard Operating Procedures (SOPs) in accordance with industry and customer specifications.
• Ensure full compliance with all relevant quality management systems (e.g., ISO 9001) and safety regulations (e.g., OSHA's chemical hygiene plan).
• Lead and participate in internal and external audits by customers and regulatory agencies.
• Review and approve quality documentation, such as Certificates of Analysis (COAs).

Leadership and development

• Recruit, train, mentor, and evaluate the performance of QC laboratory staff.
• Promote a strong safety and quality culture within the laboratory by enforcing standard procedures and leading by example.
• Effectively communicate quality information, metrics, and procedures to staff and cross-functional teams, including production and management.

Problem-solving and improvement

• Participate in investigations into product non-conformance, out-of-specification (OOS) results, and customer complaints.
• Perform root cause analysis and implement corrective actions to resolve quality issues.
• Drive continuous improvement projects to enhance laboratory productivity, cost efficiency, and accuracy.

Qualifications

• Bachelor’s degree in chemistry or a related scientific field. A master's degree is a plus.
• Five or more years of experience in a QC laboratory within a chemical or manufacturing environment, including a minimum of three years in a supervisory or management role.
• Strong knowledge of analytical chemistry techniques and laboratory instrumentation.
• Experience with quality management systems like ISO 9001 and methodologies such as Six Sigma is preferred.

Skills and competencies

• Analytical thinking: Ability to interpret complex data, identify trends, and troubleshoot problems effectively.
• Leadership: Excellent skills in motivating, developing, and leading a team.
• Communication: Strong written and verbal communication skills to interact with both technical and non-technical stakeholders.
• Attention to detail: A methodical approach to ensure accuracy and precision in all laboratory functions.
• Problem-solving: The ability to perform root cause analysis and implement corrective actions.
• Project management: Capability to manage multiple priorities and projects in a fast-paced environment.

How To Apply

Submit your application via:

• The company website www.inchemcorp.com or
• Apply in person at 800 Cel River Rd, Rock Hill SC or
• https://inchemcorp.clearcompany.com/careers/jobs/bf2da1f4-f855-7537-fee0-e8fe42736009/apply?source=3520899-CJB-0

AAP/EEO Statement

InChem Rock Hill LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.