Plumbing Manager

Inception Plumbing LLC is seeking a full-time Plumbing Manager to join our team in Kansas City, MO. This full-time position offers a competitive salary range of $90,000 – $130,000 /year and provides the opportunity to lead and shape our residential installation department. As a 100% locally owned company, Inception Plumbing is committed to fostering a supportive environment where leadership, professional growth, and technical excellence are valued. We invest in leadership development, technical training, and career advancement to build a team that delivers exceptional service to homeowners throughout the Kansas City area.WHAT WE OFFER PLUMBING MANAGER:Medical, dental, and vision insuranceLife insurancePaid vacation and holidaysWeekly Performance IncentivesNo weekend work or on-call rotationsA 401(k) with company matchUniformsTrainingsAnd so much more!WHO ARE WE?Inception Plumbing, located in the Kansas City Metro, provides comprehensive residential services, including repairs, replacements, and installations, with a strong focus on versatility and quality. Our mission is to create lasting relationships with our customers and community through exceptional service and the development of skilled, dedicated craftsmen. We prioritize teamwork and open communication, offering our team opportunities for growth, competitive compensation, and excellent benefits. Become part of a positive, supportive workplace where every team member is valued and encouraged to achieve success.WHAT ARE THE HOURS?The Plumbing Manager will work a full-time schedule, supporting our installation team and customers across the Kansas City region. The role requires flexibility, with time spent both in the field working alongside technicians and in collaboration with company leadership. Responsibilities will include a combination of field supervision, team development, and departmental oversight.WHAT DOES YOUR DAY ENTAIL?As Plumbing Manager, you will begin each day working with Lead Installers, apprentices, the Install Coordinator, Sales Team, General Manager, and company leadership to ensure the installation department is prepared and organized. Mornings may involve reviewing scheduled work and preparing crews for daily projects. Throughout the day, you will be present in the field, coaching technicians, conducting ride-alongs, and addressing technical challenges as they arise. You will also conduct individual meetings with team members focused on accountability and professional growth, play an active role in recruiting and onboarding new technicians, and maintain high standards for workmanship and customer service. Your responsibilities will include reviewing departmental performance, resolving customer concerns, and collaborating with staff and suppliers to improve systems and procedures.WHAT WE NEED:3 years of plumbing management or supervisory experienceResidential plumbing experienceJourneyman or Master Plumbing License (or willingness to obtain after hire)Valid driver's license held for 3 or more yearsClean driving recordAbility to pass a DOT physical and obtain a Class E Driver's LicenseWillingness to visit jobsites, conduct ride-alongs, work in crawl spaces, and support technicians in varying weather conditionsExperience in recruiting, interviewing, hiring, and onboarding team membersExperience conducting one-on-one meetings, ride-alongs, coaching sessions, or performance reviewsCommitment to coaching, mentoring, and developing othersLeadership philosophy centered on serving and developing people, leading by example, and building systems that help teams succeedWe encourage you to apply through our mobile-friendly application. Join our team and help us continue to set the standard for residential plumbing services in Kansas City.

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