What are the responsibilities and job description for the Field Service Tech position at Inceed?
Position: Field Service Tech
Compensation: $60,000 - $94,000 annually, depending on experience
Location: Pryor, Oklahoma
Inceed has partnered with a great company to help find a skilled Field Service Tech to join their team!
This is an exciting direct hire opportunity for a hands-on service professional who enjoys solving problems in the field and supporting customers with high-quality HVAC and refrigeration systems. You’ll play a key role in maintaining, troubleshooting, and servicing specialized equipment while working closely with internal teams and external customers.
Key Responsibilities & Duties:
- Travel to customer sites to service HVAC and refrigeration systems
- Troubleshoot system issues by phone, email, and in person
- Startup and tune refrigeration systems
- Perform routine and complex field service tasks
- Document customer interactions, issues, and resolutions
- Support warranty reviews and service-related adjustments
- Collaborate with internal teams to resolve customer concerns
- Recommend improvements to products and service processes
Required Qualifications & Experience:
- 1 year of related HVAC or refrigeration experience
- Commercial HVAC experience
- Ability to travel frequently for field service work
- Strong oral and written communication skills
- Basic computer skills, including Microsoft Office
- Ability to read a tape measure accurately
- Valid driver’s license
- EPA certification preferred
Nice to Have Skills & Experience:
- Refrigeration system experience
- Associate’s degree or technical school training
- Experience with customer service and service resolution
- Knowledge of HVAC components and controls
- Ability to work independently in the field
- Experience in manufacturing environments
Perks & Benefits:
- Competitive direct hire compensation
- Bonus opportunities
- Per diem while traveling
- Health insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities
Other Information:
- Travel may be required three to four weeks per month
- Role includes office, factory, lab, and job site environments
- Interview process includes a virtual first round
- Second-round interviews are held on-site
- Strong communication and a proactive mindset are highly valued
If you are interested in learning more about the Field Service Tech opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Salary : $60,000 - $94,000