Program Manager

Incap US is a global electronics manufacturing company that helps customers bring innovative products to market through advanced manufacturing and engineering expertise. We offer the stability of a growing global organization with the close-knit culture of a local team, creating opportunities for employees to learn, contribute, and succeed.

JOB SUMMARY

We are seeking a detail-oriented professional to manage customer needs, material purchasing, and production coordination for assigned accounts. This role works cross-functionally with customers, suppliers, and internal teams to ensure materials are available on time, production stays on schedule, and opportunities for cost and process improvements are identified.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

· Provide timely customer service to assigned customers throughout the production process

· Purchase raw materials to facilitate to production process of printed circuit board assemblies and/or box build assemblies for assigned customers

· Coordinate the production schedule to ensure the arrival of raw material for the production process to be completed by the required ship date

· Proactively communicate with assigned customer regarding questions or concerns throughout the production process

· Drive continuous improvement with suppliers by building and maintaining relationships, negotiating pricing and contracts, and participating in supplier audits

· Identify opportunities for improvement such as reducing cost, decreasing material lead time, and reducing on-site inventory

· Participate in customer visits to Incap US. Occasional travel to customer location(s) may also be requested.

· Work directly with Materials, Shipping, Production, and Engineering to maintain smooth workflow and resolve issues

· Work directly with Accounting to address and resolve invoicing and inventory concerns

SKILLS, ABILITIES, & QUALIFICATIONS

· Bachelor’s degree in Supply Chain, Business, Management, or related field

· Ability to communicate effectively and professionally in verbal and written form

· Excellent computer skills including typing and the use of Microsoft Outlook, Excel, and Teams. Advanced Excel skills preferred

· Ability to manage multiple tasks simultaneously by effectively prioritizing, organizing, and executing tasks to meet deadlines

· Strong decision-making and problem-solving skills

· Ability to work independently with little supervision as well as part of a team

· Must be hands-on, detail-oriented, and possess a high attention to detail

· Coursework preferred in MRP systems and related processes such as kanbans, JIT, planning and scheduling, and other continuous improvement methods

· Familiarity with ISO policies and procedures preferred

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• What is your desired salary for this position?

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Coal Center, PA 15423 (Required)

Work Location: In person

Salary : $86,056 - $138,696