What are the responsibilities and job description for the Chief of Staff / Associate position at Incandescent?
About Incandescent
Incandescent is a strategy consulting and venture development firm; we advise leaders,
conduct research, and work with founders to build companies. We serve CEOs of
Fortune 500 companies across a range of industries (similar to a traditional
management consulting firm), founders of early- and growth-stage ventures (often
compensated with equity in our client’s venture), and visionary leaders in social sector
organizations (such as The Rockefeller Foundation and Acumen). Across these different
types of engagements, our focus is often on collaborating with leaders to drive solutions
at the intersection of strategy and organization..
Founded in 2013, we’ve been building a small team, slowly and carefully. Each team
member plays an integral part in developing Incandescent as a firm that discovers better
ways to create, build and run organizations.
About the position
You will work as the right hand to our partner Shanti Nayak, helping her serve clients,
deepen her relationships in the market, and expand the footprint of her platform.
Shanti’s work spans both our corporate advisory and social impact practices, and is
broad by design: the engagements she has led range from advising the executive team of
a leading hedge fund to designing the strategy for a new funder collaborative focused on
strengthening social cohesion. With our corporate clients, Shanti is often (but not
exclusively) focused on organizational design, culture, and talent. With social sector
clients, her work focuses on shaping strategies for systems change. Within the firm, she
also serves as Incandescent’s Head of People and is a member of the firm management
team. You will partner with Shanti in two ways: developing and managing the systems
that underpin her business development and client delivery platform as her Chief of
Staff, and working alongside her in select client engagements as an Associate Consultant.
Responsibilities will include:
1. Project management: You will own the infrastructure that enables Shanti’s work,
acting as a chief of staff as you refine and run the systems that enable her effectiveness
and which build momentum across her program. Examples include acting as internal
owner of our Systems Change practice under Shanti’s sponsorship (agenda-setting; goal-
tracking, etc.), designing and executing Shanti’s business development machines, and
playing a role in the effectiveness of our People function. Alongside the design of these
systems, you will also manage Shanti’s logistics, getting above the administrative work to
think at a more strategic level as you negotiate the demands on her time and the diverse
priorities of our business.
2. Client advisory support: You will work with Shanti as she advises a diverse
portfolio of clients, acting as a thought partner, supporting the development of client
materials, and providing research that helps to power our work.
3. Building Incandescent! On a small team like ours, every member is an important
part of building the culture, systems, and practices of this place. Your contributions to
firm-building will help shape the future of Incandescent.
Experience/Background
We are looking for individuals with 2 to 4 years of relevant job experience—most
likely in business, but we are open to sectors where experience will rapidly translate into
impact in our business setting. We seek candidates who are excited to put their
fingerprints on this role and who see how this role can provide experience that will serve
as a springboard to the next chapter in their career.
Key Attributes
● You are highly empathetic. You enjoy enabling others, are strong at
understanding how the work you set into motion will unfold, and at appreciating
the way others will experience that work
● You are entrepreneurial, taking initiative and ownership to visualize the next
step in any given process, and are thoughtful and design-minded about pulling
work towards you and driving progress.
● You are a conceptual and systematic thinker: you can relate abstract ideas
to concrete examples and actions, and you can also digest and distill complex
projects in ways that balance detail-orientation with landing the right altitude.
● You are self-directed and can thrive in ambiguity. You work well
independently, and know when and how to seek help from others. You have an
action-orientation and drive results without tight monitoring.
● You are disciplined and intentional. You consistently follow through,
translating intentions and decisions into sustained effort and results.
● You have excellent communication skills. You write clearly and
compellingly. The ability to communicate visually (e.g., through simple visual
frameworks) is a strong plus.
● You are passionate about learning. You seek out direct feedback and are
invested in your professional development. You’re intellectually curious, eager to
work across sectors, to learn more about how organizations work, and how they
can function more effectively. You are resilient in the face of a challenge.
Why the Role is Compelling
Working directly with extraordinary business thinkers, you will experience first-hand
what it means to be a part of a well-run, growing startup, and what it means to succeed
as an advisor. Through exposure to all aspects of a partner’s work, this position offers a
uniquely well-rounded view into our business, and can serve as a powerful launchpad for
candidates interested in both business and social change. We’re exceptionally focused on
how work gets done, and are deeply committed to excellence in our results, bringing a
high degree of intentionality to our daily work. You’ll be part of an accomplished,
diverse, and close-knit team in which each individual is committed to rapid development
-- theirs and their colleagues’.
Our work touches a wide variety of sectors, including social impact, corporate
environments and venture.You will be exposed to a broad range of leaders and issues, to
the internal infrastructure and operations of a growing professional services firm, and to
a body of innovative thinking and research.