What are the responsibilities and job description for the Shift Manager position at INACTIVE - Georgia | Texas Operating Company?
As a Shift Manager at Wendy's, you'll enjoy:
• A competitive salary, bonus and generous benefits including employee meal discounts
• Excellent training, promotion from within and the opportunity to learn the business from the ground up
You will be given the opportunity to train and supervise Crew members; monitor and reinforce food safety standards and procedures; interact with our customers; and execute cost control systems. Our best candidate is a results-oriented professional with a strong customer focus.
Qualifications
• High School diploma or GED (some college a plus)
• One or more years' restaurant experience
• Open / flexible work availability
• Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment
• Excellent problem solving and decision making skills
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
The following are examples of some, but not all, of the essential job functions of a Shift Manager position at Wendy's:
Physical Elements
Ability to stand for long periods with frequent bending, kneeling, lifting (25 - 50 pounds)
Equipment Use
Ability to use Headset to take customer orders or to take or give direction Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.)
Performance Elements
Ability to come to work promptly and regularly
Ability to take direction and work well with others
Ability to accomplish multiple tasks within established timeframes Ability to concentrate and perform duties accurately
Ability to learn and apply policies and procedures
Ability to react to change productively and handle other tasks assigned Ability to complete all applicable training programs
Supervision & Training Elements
Supervises open/close during non-service hours
Provide work direction and addresses crew performance problems
As directed by unit manager, assists in training and cross-training in positional skills
QSC Standards
Monitors product quality and store cleaning plan and takes corrective action when necessary Monitors positional and service line organization and service times
Controls
Follows flow charts, prep projections, and “build to” charts
Controls food cost and monitors labor and recommends corrective action where necessary
Working Conditions
Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold or other elements while maintaining a calm, pleasant attitude and efficient working pace