What are the responsibilities and job description for the Technical Program Manager (TPM) – Enterprise eCommerce SDK Platform position at Inabia Software & Consulting Inc.?
Overview
Inabia is seeking an experienced Technical Program Manager (TPM) to lead a highly visible enterprise eCommerce SDK platform initiative based in Redmond, WA. This role sits at the intersection of product, engineering, APIs, and enterprise integrations, driving large-scale programs that enable enterprise customers to integrate, activate, purchase, and support services through sophisticated SDK and API ecosystems. The ideal candidate brings deep technical program leadership, strong business acumen, and proven ability to navigate complex stakeholder environments.
Responsibilities
- Lead complex technical programs from concept through launch and into production support
- Partner with Product Managers to define requirements, prioritize deliverables, and drive execution
- Coordinate cross-functional teams spanning Engineering, Product, Architecture, Operations, and Business stakeholders
- Manage program schedules, dependencies, risks, mitigation plans, and executive communications
- Drive delivery of enterprise SDK and API integration initiatives
- Collaborate with enterprise customers and partners throughout implementation and onboarding activities
- Translate technical requirements into clear, actionable program plans
- Support customer-facing capabilities including activation, buying, onboarding, and customer service workflows
- Ensure successful delivery while maintaining high operational and quality standards
Key Qualifications
- 8 years of Technical Program Management, Product Technical Management, or Technical Product Management experience
- Proven experience managing large, complex enterprise technology programs
- Hands-on experience delivering SDK, API, platform, or enterprise integration solutions
- Strong understanding of enterprise application integrations and architecture
- Experience managing multiple stakeholder groups across both business and technical organizations
- Excellent communication, presentation, and executive reporting skills
- Strong problem-solving and analytical abilities
- Demonstrated ownership mentality with the ability to operate independently
Preferred Qualifications
- Previous enterprise eCommerce experience
- Experience supporting large enterprise or B2B customers
- Background in telecommunications, cloud, software platform, or digital commerce organizations
- Familiarity with customer activation, purchasing, subscription management, or customer support domains
- Experience with developer platforms, SDK lifecycle management, or API enablement programs
- Experience working within or alongside large enterprise organizations such as Amazon, AT&T, Microsoft, or major telecommunications providers