In-Flight Crew Connections | Sr. Flight Coordinator

Position Title : Senior Flight Coordinator

Company : Confidential

Location : Dekalb-Peachtree Airport (PDK) in Atlanta, Georgia

Must reside within 60 – 90 min of PDK

Employment Type : Contract to hire – overtime eligible!

The Senior Aerial Services Flight Coordinator is an integral part of the Aerial Services team. This individual serves as the primary point of contact with the C-suite to arrange and manage logistics regarding flight requests.

This position reports directly to the Customer Service Supervisor.

Job Responsibilities

• Perform Dispatcher / Office Manager responsibilities and duties, including dispatch of aircraft as defined in the General Operations Manual (GOM).
• Manage additional administrative duties as assigned by Director, Aerial Services or Customer Support Supervisor.
• Communicate with airport ground services, air traffic control, and other departments to ensure smooth operations.
• Handle customer service inquiries related to flights and provide timely updates on flight statuses.
• Oversee and assist with coordination of facility activities and meeting needs.
• Participate and support the Safety Management System (SMS) and ISBAO Standards.
• Reconcile aircraft and facility expenses.
• Interact with executive level customers.
• Pro-active flight following.
• Complete FRAT for all trips.
• Complete and audit post flight records.
• Personally, and professionally, model all aspects of company culture – Safety First, Unquestionable Trust, Superior Performance, and Total Commitment.

Preferred Qualifications

Key Skills and Abilities