What are the responsibilities and job description for the Front Desk Receptionist position at In A Pickle - Pickleball Club?
Job Overview
We are seeking an energetic, friendly, and detail-oriented Pickleball Front Desk Associate to be the welcoming face of our pickleball facility. In this key role, you will manage front desk operations, assist players and guests, and help ensure smooth daily club operations. Your positive attitude, strong communication skills, and love for customer service will help create an inviting and well-organized environment for members, guests, and staff.
This is an exciting opportunity to work in a fast-paced, community-focused sports environment while developing customer service and administrative skills.
Availability during evenings and weekends is required.
Key Responsibilities
- Greet members, guests, and visitors with enthusiasm and professionalism, creating a welcoming first impression
- Check players in for open play, lessons, leagues, clinics, and events
- Manage phone system, answer inquiries, and provide accurate information about programming, pricing, and policies
- Handle scheduling and reservations for courts, lessons, leagues, and events using club management software
- Perform data entry, filing, and maintain accurate member and program records
- Process payments, punch passes, memberships, and retail sales at the front desk
- Assist with administrative tasks such as supply inventory, email correspondence, and social media.
- Maintain a clean, organized, and professional front desk and lobby area
- Support staff and coaches with daily operational needs and customer service support
Qualifications
- Previous experience in customer service, front desk, or administrative roles preferred
- Strong computer skills, including Google Workspace
- Excellent organizational skills with the ability to multitask in a fast-paced, active environment
- Outstanding communication skills and professional phone etiquette
- Friendly, energetic personality with a passion for helping people
- Experience with scheduling systems, POS systems, or club management software is a plus
- Knowledge of Social Media is a plus
Schedule Requirements
- Evening and weekend availability is required
- Flexible scheduling based on programming and facility needs
Join our team as a Pickleball Front Desk Associate and be a key part of creating a positive, energetic experience for our pickleball community. If you enjoy working with people, staying organized, and being part of an active sports environment, we’d love to meet you!
Pay: From $16.00 per hour
Expected hours: 18.0 – 32.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16