Customer Service Associate / Front Counter Team Member

Job Title: Customer Service Associate / Front Counter Team Member

Location: Royal Oak, MI, 48073

Duration: 9 Month (Possible to hire)

Start Date: Immediately
Shift : Monday-Friday 8:00 AM - 6:00 PM

Job Description:
We are seeking a friendly, energetic, and customer-focused individual looking to grow your career in the food service industry? We are seeking enthusiastic Customer Service Associates to join our opening team and help deliver an exceptional guest experience from day one.

Key Responsibilities:

• Welcome and greet customers with a positive, professional attitude.
• Take and process customer orders accurately and efficiently.
• Assist guests with menu selections and answer questions about available products.
• Process cash and card transactions.
• Prepare and package customer orders in a timely manner.
• Maintain cleanliness and organization throughout the restaurant.
• Work collaboratively with team members to provide outstanding customer service.
• Follow food safety, cleanliness, and operational procedures.
• Perform additional duties as assigned.

Required Skills:

• Minimum 1 year of experience in a Quick Service Restaurant (QSR), fast-food, café, restaurant, or customer-facing food service environment.
• Strong customer service and communication skills.
• Positive attitude and friendly personality.
• Ability to work in a fast-paced environment.
• Willingness to learn and be coached.
• Reliable, punctual, and dependable.

Preferred Qualifications:

• Previous cash handling or point-of-sale (POS) experience.
• Experience working in high-volume restaurant environments.