Authorization Supervisor

Headquartered in Phoenix, IMS Care Center is a team of employees, and a physician-led organization united through its providers' commitment to high-quality innovative health care.  Each day is a new day for ground-breaking ideas and unparalleled opportunity.  Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS Care Center is searching for a professional, compassionate and knowledgeable individual to fill the position Authorization Supervisor in our Cardiology Department. The Authorization Supervisor will be responsible for assisting Physicians, clinical and non-clinical staff in providing medical care, as well as implementing and evaluating direct patient care.  This position utilizes judgement and skills necessary to provide excellent patient care under the direction of the practice manager and physician(s) of the practice to team members to ensure smooth patient flow and physician satisfaction and may assist Practice Manager with practice operations and business functions. Instill the IMS mission, vision and values in the work performed.

Responsibilities:

• Monitor time to make sure employees are checking in and out according to company policy
• Approve time off requests and approve PTO through Time and Labor
• Arrange for coverage for employees while they are sick/or on vacation
• encourage the employees to follow the policies and procedures of IMS
• Responsible for staff supervision, corrective actions, and recommendations for termination
• Assist Practice Manager in developing and enforcing staff schedules
• Responsible for evaluating staff performance, developing standards, and ensuring basic competencies for all staff
• Encourage employee in their job performance
• Interview and recommend candidates for hire for open positions
• Works with Practice Manager/Director of Operations to develop and implement goals and objectives for the clinical areas. Oversees clinical areas and ensures tasks are being completed accurately and timely (including patient intake, care coordination, documentation, exam room preparation, and in inventory management)
• Provides support to Practice Manager/Director of Operations to ensure the clinic flow is smooth and efficient and that the patient care needs are met
• Addresses issues raise by Practice Manager/Director of Operations
• Monitors schedules and daily flow and report to Practice Manager/Director of Operations
• Schedules and/or performs maintenance of equipment and/or facilities
• Assist with Practice Manager functions in the absence of the Practice Manager when needed
• Responds in a timely manner to requests via email, inner office mail and phone calls from all departments with IMS
• Monitors task list for completion and report to the Practice Manager/Director of Operations
• Establishes credibility and a strong presence in the division
• Perform other duties as assigned
• Travel may be required, depending on business needs
• Hours may vary and be outside of normal office hours

**Healthcare experience is required**

Requirements:

• High School diploma or GED required
• A bachelor's degree in healthcare administration or business administration is preferred
• Minimum 1-3 years' experience supervising in a clinical setting, including medical insurance, coding and reimbursement
• Ability to communicate effectively both verbally and in writing
• Ability to work independently and to be accurate, efficient, and organized
• Requires the ability to manage multiple changing priorities in an effective and organized fashion
• Ability to respond to emergent or stressful situation in a calm and professional manner
• Ability to interact with people from different backgrounds and cultures
• Intermediate computer skills (i.e.. MS Word, Excel)
• Ability to maintain good working relationships while addressing complex and sensitive administration issues
• Must have knowledge of and follow HIPAA guidelines and secure Protected Health Information at all times
• The ability to work in a constant state of alertness and in a safe manner

Benefits of Working with IMS:

• You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability insurance, paid time off and a very lucrative 401K plan.

IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Joining IMS is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.  Our hope is that each day you'll uncover a new reason to love what you do.  If this sounds like the workplace for you, apply now!