What are the responsibilities and job description for the Strategic Communications Lead position at Improvix Technologies?
Communications, UX, and AI-Enabled Design Team Lead
Full Time | Remote (Washington, DC Preferred)
Clearance: Active Secret Required
Role Overview
Improvix Technologies (IPX) is reshaping strategic communications by integrating advanced design practices, AI-enabled workflows, and mission-aligned change leadership. In this role, you will lead a high-performing, multidisciplinary communications and design team supporting senior federal stakeholders.
You will direct the development of strategic content, visual storytelling, user-centered design artifacts, and AI-augmented communications products while guiding teams through evolving federal technology expectations.
You will serve as a trusted advisor to government executives, providing structured thinking, strategic clarity, and modernization leadership as agencies increasingly adopt AI technologies in alignment with emerging federal guidance.
Key ResponsibilitiesStrategic Leadership & Team Enablement
Full Time | Remote (Washington, DC Preferred)
Clearance: Active Secret Required
Role Overview
Improvix Technologies (IPX) is reshaping strategic communications by integrating advanced design practices, AI-enabled workflows, and mission-aligned change leadership. In this role, you will lead a high-performing, multidisciplinary communications and design team supporting senior federal stakeholders.
You will direct the development of strategic content, visual storytelling, user-centered design artifacts, and AI-augmented communications products while guiding teams through evolving federal technology expectations.
You will serve as a trusted advisor to government executives, providing structured thinking, strategic clarity, and modernization leadership as agencies increasingly adopt AI technologies in alignment with emerging federal guidance.
Key ResponsibilitiesStrategic Leadership & Team Enablement
- Lead, mentor, and upskill a multidisciplinary communications, design, and UX team to ensure delivery excellence and professional growth
- Coach team members on the effective, safe, and compliant use of AI-enabled tools in communications and design workflows
- Promote adoption of federal AI competency frameworks and skills-based development practices
- Foster a culture of innovation, accountability, accessibility, and continuous improvement
- Align team delivery practices with top-tier consulting delivery models
- Serve as a primary client-facing lead supporting senior government stakeholders
- Facilitate strategic discussions and guide decision-making with executive leadership
- Translate complex or ambiguous requirements into structured action plans and deliverables
- Present executive-ready recommendations with clarity and authority
- Lead change management initiatives that modernize communications and integrate emerging technologies
- Integrate generative AI tools into communications and design workflows to improve efficiency and quality
- Ensure human review and quality assurance of AI-assisted content and design outputs
- Address compliance, bias, and accuracy considerations in AI-assisted environments
- Direct development of high-impact deliverables, including:
- Executive presentations and briefings
- Strategic roadmaps and messaging frameworks
- Operating models and communications strategies
- UX artifacts such as journey maps and service blueprints
- Design prototypes and visualization products
- Ensure deliverables meet Section 508 accessibility requirements and federal AI governance expectations
- Manage multiple high-visibility deliverables simultaneously across complex workstreams
- Balance competing priorities and aggressive timelines typical of federal consulting engagements
- Establish structured workflows, reporting mechanisms, and hybrid/agile processes
- Implement best practices in design operations, content governance, accessibility, and AI-enabled service delivery
- Mitigate risks and maintain transparency across project execution
- Active Secret Clearance
- 7 years of experience in strategic communications, UX, human-centered design, digital strategy, or related fields
- 3 years of experience leading high-performing teams in consulting, government, or mission-driven environments
- Demonstrated experience implementing generative AI within communications or design workflows
- Knowledge of federal AI guidance and responsible-use considerations
- Experience mentoring teams in adopting AI-enabled tools and modern workflows
- Experience managing complex stakeholder environments and presenting to senior executives
- Proficiency with collaboration and design tools such as Figma, Miro, and similar platforms
- Experience using Jira or equivalent workflow management systems
- Strong written and verbal communication skills
- Ability to operate effectively in high-visibility, high-accountability environments
- Knowledge of Section 508 accessibility standards
- The team consistently delivers high-quality, consulting-grade communications and design products
- AI-enabled workflows improve delivery speed, accessibility, and product quality while maintaining human oversight
- Stakeholders trust your leadership and strategic guidance
- Meetings and working sessions result in clear alignment and actionable decisions
- Operational processes evolve to support innovation, scalability, and continuous improvement