What are the responsibilities and job description for the Insurance Verification Specialist position at Imprimis Group?
Imprimis Group Is Hiring!
Benefits Verification & Authorization Specialist
Onsite | Dallas, TX
Contract-to-Hire | $22-23/hour
Imprimis Group, Inc. has partnered with a growing medical billing firm in the Dallas area seeking an experienced Benefits Verification & Authorization Specialist to join their team. This role supports specialty medical practices and plays a critical part in front-end revenue cycle operations by ensuring accurate insurance verification and timely prior authorizations. The client offers a collaborative, fast-paced environment with long-term growth potential.
Key Responsibilities
- Verify patient insurance coverage, eligibility, and benefits prior to services
- Determine co-pays, deductibles, and out-of-pocket responsibilities
- Obtain and initiate prior authorizations and referrals as required
- Communicate coverage details and financial responsibility clearly to patients
- Accurately document insurance information within the EHR system
- Resolve discrepancies, denials, or incomplete insurance information
- Collaborate with billing and internal departments to ensure timely and accurate claims submission
- Handle inbound patient calls related to insurance verification, eligibility, and benefits
- Monitor schedules, emails, and requests to ensure timely follow-up
- Provide limited customer service support (billing questions, payment intake) once verification workflow is current
- Maintain strict HIPAA compliance and confidentiality standards
- Perform additional duties as assigned by leadership
Systems & Technology
- Electronic Health Record: eClinicalWorks (ECW)
- Prior ECW experience preferred but not required
- Comparable EHR/EMR experience acceptable
Qualifications
- 2–3 years of medical insurance verification experience (required)
- Prior authorization experience (required)
- Specialty practice experience strongly preferred
- Knowledge of payer guidelines and authorization processes
- Strong customer service and communication skills
- Proficiency with EHR/EMR and practice management systems
- Ability to multitask in a fast-paced environment
- Professional demeanor and strong attention to detail
- Bilingual (English/Spanish) a plus
Education
- High School Diploma or GED required
Salary : $22 - $23