What are the responsibilities and job description for the Food Server position at Imperialphollc?
Job Summary
We are seeking a friendly and professional Food Server to join our dynamic team in delivering exceptional guest experiences. The ideal candidate will have a strong background in food service, excellent customer relations skills, and the ability to work efficiently in a fast-paced environment. This role involves taking orders, serving food and beverages, and ensuring guest satisfaction in a fine dining or casual restaurant setting. Experience with POS systems and food safety standards is highly valued. The Food Server will play a key role in creating memorable dining experiences for our guests while maintaining high standards of hospitality and sanitation.
Duties
- Greet guests warmly and provide attentive, personalized service throughout their dining experience
- Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable
- Upsell menu items to enhance guest satisfaction and increase sales opportunities
- Serve food and drinks promptly while adhering to proper food handling and sanitation procedures
- Clear tables efficiently, bussing as needed to maintain cleanliness and guest comfort
- Handle cash transactions accurately, including cash handling and cashiering responsibilities
- Assist with food preparation or kitchen duties if required, ensuring compliance with food safety standards
- Maintain knowledge of menu items, daily specials, and wine or beverage pairings to assist guests effectively
- Provide guest relations by addressing questions or concerns promptly and professionally
- Support team members during busy periods to ensure smooth restaurant operations
Experience
- Prior experience in food service or restaurant environments is preferred, especially in fine dining or hospitality settings
- Familiarity with POS systems such as Aloha POS, Micros POS, or OpenTable is advantageous
- Experience with food safety protocols, sanitation standards, and proper food handling techniques is essential
- Previous roles such as host/host, bartender, busser, or server in a nightclub or hospitality setting are beneficial
- Strong time management skills with the ability to multitask efficiently during peak hours
- Demonstrated ability in upselling and sales techniques to enhance guest experience and revenue generation
- Excellent customer service skills with a focus on guest satisfaction and guest relations
- Basic math skills for order accuracy, billing, and cash handling responsibilities
Join our team to provide outstanding service in a vibrant environment where your hospitality skills can shine. We value professionalism, attention to detail, and a passion for creating memorable dining experiences for every guest.
Pay: $18.00 - $22.00 per hour
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
Salary : $18 - $22