Business System Analyst

Work Location Type: Hybrid- Green Bay, WI

Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry.

Would you like to start your career with an innovative business leader in the fleet maintenance industry? Join Imperial Supplies today as a Business Systems Analyst!

Who are we? Imperial Supplies, a Grainger company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

At Imperial, people come first. Here’s what we offer:

• Competitive salary
• Hybrid / Remote schedule
• Monday – Friday work schedule, no nights, or weekends
• Immediate medical, dental, vision; 18 days paid vacation, 6 paid holidays and 6% of annual earnings contributed to your retirement, immediately vested!
  
  

Position Overview: Under limited supervision, reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications. Functions as a liaison between IT and users utilizing both business and technical expertise. Works on projects/matters of average to high complexity usually as the primary business system analyst.

Key Responsibilities

• Under general supervision, reviews, analyzes, and evaluates user needs to produce system requirement documentation for systems with average to high complexity.
• Works to leverage existing systems and processes whenever possible while educating the business leaders. Create a baseline for process improvements and design of future processes through effective documentation and communication, designed for presentation to key stakeholders.
• Defines, performs, and documents complex functional configurations, illustrating processes with flowchart-like diagrams, easily understood by both IT and business managers.
• Writes stories/requirements and acceptance criteria to ensure integrity across business unit. Responsible for maintaining use cases.
• Identifies opportunities in existing business processes which may require building logical data model for re-use and sharing, as well as providing a common understanding of business data elements and requirements.
• Assists in providing insight on backlog, prioritization, and additional potential opportunities.
• Helps to define business value for key activities or features. Shares Business Value (BV) with teams and stakeholders.
• Works with business partners to design, develop, and execute user acceptance testing plans.
• In collaboration with the training department, creates new training materials. Identifies need and integrates collaboration of cross functional training materials.
• Assists in preparing communications to both inform and request action associated with delivering new capabilities and address problems.
• Provides coaching, training, and problem-solving assistance to other analysts.
  
  

Minimum Education and Experience: Bachelor’s degree or equivalent work experience and 2-5 years relevant experience.

Preferred Education and Experience: Bachelor's degree, emphasis in business or computer science and 6 years relevant experience.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.