What are the responsibilities and job description for the Associate Managing Director position at Imperial PFS?
IPFS is hiring an Associate Managing Director (AMD) to join our growing team! This is a full time direct hire role based in Phoenix, AZ. The hours are Monday-Friday.
The Associate Managing Director (AMD) supports the Managing Director in overseeing the strategic, operational, and sales functions of an assigned region. This role serves as a key operational leader with an emphasis on regional performance, process improvement, and team development. The AMD will act as a partner to the Managing Director in driving operational excellence, achieving business objectives, and ensuring consistent customer and employee experience across the region.
Key Responsibilities
Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.
Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.”
How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.
For Our Associates
At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.
Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role.
Staying healthy: Our wellness program, LiveWell, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies.
Preparing for your future: Imperial PFS offers a 401(k) with a company match
Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D.
#IPFSUS
The Associate Managing Director (AMD) supports the Managing Director in overseeing the strategic, operational, and sales functions of an assigned region. This role serves as a key operational leader with an emphasis on regional performance, process improvement, and team development. The AMD will act as a partner to the Managing Director in driving operational excellence, achieving business objectives, and ensuring consistent customer and employee experience across the region.
Key Responsibilities
- Partner with the Managing Director to oversee regional operations, ensuring efficiency, compliance, and alignment with corporate standards.
- Support financial management activities including budgeting, forecasting, and monitoring regional performance.
- Lead and develop operational and sales staff, fostering a collaborative, high-performing culture focused on growth and service excellence.
- Drive process standardization and workflow optimization across regional branches in partnership with Sales Leadership and Operations.
- Contribute to business development efforts, including market expansion and strengthening relationships with agents, brokers, and clients.
- Participate in strategic initiatives that enhance operational efficiency, digital adoption, and overall customer experience.
- Provide leadership continuity during the Managing Director’s absence, supporting key decisions and day-to-day direction.
- Oversee and support select regional leaders through direct or dotted-line leadership as determined by regional structure (e.g., Regional Sales Manager, Regional Operations Manager).
- Recommend improvements to operational processes, resource allocation, and branch performance practices.
- Support people-related decisions by providing input on hiring, coaching, development, and policy implementation across the region.
- Completed Bachelor’s Degree
- 10–15 years of work experience in a corporate environment outside of the premium finance industry
- Demonstrated people leadership experience in operations or general management roles
- Excellent written and verbal communication skills
- Experience in financial or service-based business operations (preferred)
- Proficiency with Microsoft Office Suite; CRM experience preferred (Salesforce a plus)
- Ability to travel within the assigned region as required
Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.
Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.”
How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.
For Our Associates
At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.
Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role.
Staying healthy: Our wellness program, LiveWell, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies.
Preparing for your future: Imperial PFS offers a 401(k) with a company match
Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D.
#IPFSUS