What are the responsibilities and job description for the AT&T Authorized Dealer - Customer Representative position at Imperial North Carolina?
At Imperial North Carolina, we connect customers throughout the Charlotte, NC area with AT&T’s wireless, fiber internet, and connected technology solutions through personalized, face-to-face interactions. As our team continues to grow, we’re looking for motivated individuals who enjoy meeting new people, building relationships, and helping customers find services that fit their needs.
As an AT&T Customer Sales Representative, you’ll represent a nationally recognized telecommunications brand by speaking directly with customers, introducing AT&T products and services, and guiding them through the enrollment process. Comprehensive training is provided, making this a great opportunity for someone looking to build a career in sales, customer service, or business development.
Responsibilities of the AT&T Customer Sales Representative
- Engage directly with customers throughout the Charlotte area to introduce AT&T Fiber, wireless, and related telecommunications services.
- Learn about each customer’s communication and connectivity needs to recommend appropriate products and service options.
- Clearly explain AT&T products, pricing, and promotions while answering customer questions professionally.
- Guide customers through the enrollment process, ensuring all required information is completed accurately.
- Build positive customer relationships through professional, friendly, face-to-face interactions.
- Maintain accurate records of customer conversations, enrollments, and follow-up activities.
- Participate in ongoing training to develop product knowledge, communication skills, and sales techniques.
- Meet individual and team performance goals in a collaborative environment.
Qualifications of the AT&T Customer Sales Representative
- Demonstrate confidence when starting conversations and building rapport with new people.
- Adapt communication style to connect with a variety of customers and respond thoughtfully to questions.
- Thrive in an active, customer-facing environment where each day includes meeting people throughout the local community.
- Stay organized and manage multiple customer interactions while maintaining attention to detail.
- Take initiative, remain resilient, and stay motivated in a performance-driven environment.
- Embrace feedback and ongoing training to continuously strengthen sales and customer engagement skills.
- Maintain a professional appearance and represent the AT&T brand with integrity during every customer interaction.
- Must be able to work on-site throughout the Charlotte, NC area and have reliable transportation.
Pay: $1,000.00 - $1,500.00 per week
Benefits:
- Professional development assistance
Work Location: In person
Salary : $1,000 - $1,500