Shipping Supervisor

Imperial is in search of a self-directed Shipping Supervisor who will oversee all outbound shipping operations to ensure customer orders are shipped accurately, on time, and in compliance with company, customer, and carrier requirements. This position leads shipping personnel, manages daily workflows, coordinates with production and customer service teams, and drives continuous improvement in safety, quality, and productivity.

• Full Time
• Location: Onsite – Bourbon, Mo.

WHAT YOU'LL BE DOING

• Own daily shipping activities for domestic and international orders
• Lead and manage a team of 3 leads and 10-12 direct reports
• Serve as a key point of support to the Warehouse Manager, stepping in during absences or when additional coverage is needed
• Maintain shipment accuracy within WMS and ERP systems
• Track KPIs and identify areas for process improvement
• Support cycle count investigations related to shipping errors.
• Coordinate with other departments to ensure timely, accurate order fulfillment
• Utilize NetSuite and Deposco to manage shipping and inventory processes
• Schedule labor resources to meet daily workload demands
• Conduct regular coaching and development conversations with team members
• Maintain a safe, organized, and efficient work environment
• Follow and enforce all company policies

WHAT WE NEED

• 3 Years of Warehouse/distribution experience required
• WMS experience required
• Supervisory experience in a distribution center environment required
• Experience with NetSuite and/or Deposco preferred
• Strong leadership presence — able to direct, motivate, and hold a team accountable under pressure
• Knowledge of parcel, LTL, FTL, and international shipping processes
• High level of ownership and flexibility — willing and able to step up as needed
• Strong organizational and time management skills
• Excellent verbal and written communication skills

PHYSICAL REQUIREMENTS

• Ability to sit or stand for extended periods of time while working at a computer or workstation
• Ability to use hands and fingers to operate standard office equipment, including computers, phones, and keyboards
• Ability to communicate effectively in person, by phone, and via electronic communication
• Occasional ability to lift and/or move up to 25 pounds
• Ability to move throughout the facility, including walking, bending, and reaching as needed
• Visual acuity sufficient to read screens, documents, and reports

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

BENEFITS

• 401(k) with company match
• Health care (medical, dental, vision)
• Employee Assistance Program
• PTO (vacation, personal days, and 9 company holidays)
• Opportunities for continuing education and professional growth
• Employee product discounts
• Free hats

To apply, please click “apply” or reach out for additional information! We look forward to meeting with you.

COMPANY OVERVIEW

Since 1916, Imperial has epitomized luxury, authenticity, and individuality by crafting premium headwear, apparel, and accessories with an unwavering dedication to quality and detail. Our team is committed to excellence–serving customers in golf, retail, corporate, and destination/leisure markets. We are available in the top resorts, golf courses, national sporting events, and retail locations nationwide. As the #1 headwear brand* in the golf market and an entrusted licensing partner for companies including Nike, Adidas, and Peter Millar–Imperial is leading the industry in decorative apparel.

• Voted by the Association of Golf Merchandisers (AGM) and reported by Golf Datatech

OUR MISSION

We create and deliver innovative, and premium quality products with unmatched speed and exceptional service.

Imperial is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds.