What are the responsibilities and job description for the OKC Route Operations Manager position at Imperial Companies?
WHO WE ARE:
Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology. For us, everything comes down to making sure our customers are receiving World Class Service. We focus on understanding and fulfilling their needs.
Our Oklahoma City location is looking for a Vending Route Operations Manager to help manage and guide our Route Department.
Benefits include: Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays.
Please visit www.imperialco.com for more information.
WHAT YOU WILL DO:
- Manage the daily Schedules, Customers and Route Associates
- Coach, train and team build
- Access and identify business needs and conduct customer analysis to determine customer requirements, determine the impact of products/services on customer
- Identify which products, services and features to promote to current customers
- Work to understand the customers’ business and align account strategies to customer goals
- Accountability for individual success within a team environment
- Innate ability to seek out new ideas, exhibit initiative, and operate in a manner that is both creative and proactive
- Use information technology to forward market planning and maximize growth
- Ensure standards for quality, customer service, health, and safety are being met
- Respond to customer complaints and comments
- Create and implement merchandise , display plans, and promotions
- Manage time and deadlines
WHAT WE LOOK FOR:
- Proven relationship builder with unsurpassed interpersonal skills, ability to coach, train and team build
- Excellent listening, time management, and communication skills
- Management Background
- Detail Oriented and strong organization skills
- Ability to manage time and deadlines
- Task Management - follow through on projects
- Vending or similar industry knowledge a plus
- Strong Microsoft Office skills Outlook, Excel
- Current Valid Driver's License and safe driving history
- Customer Focused, Organized, Innovative, Responsible, Growth Oriented, Integrity, Reliable, Dependable, Adaptable, Influential, Consistent, Enthusiastic, Insightful, Self-Reliant
- Willingness to travel every day to and from customer site in all weather elements, driving a company vehicle
- Ability to work well with others
- Ability to maintain constant contact with the customers