What are the responsibilities and job description for the Administrative Services Associate position at Imperial Cleaning?
About Imperial Cleaning
Imperial Cleaning is a leading provider of professional cleaning services to various sectors. With a strong commitment to customer satisfaction, we have become an elite service provider for the retail luxury brand sector.
Our Team
We pride ourselves on effective communication with our customers to ensure that we meet their needs. Our team is dedicated to responding with urgency to resolve any issues that may arise, resulting in a high level of customer retention.
Job Description
The Residential Operations Specialist will be responsible for:
- Providing operations support for all residential services
- Working closely with the Residential Regional Manager on daily requests and/or issues
- Scheduling or rescheduling customer appointments
Requirements
- 3-5 years of professional office experience
- 2-year degree required, 4-year degree a plus
- Bilingual (English-Spanish) required
- Strong Customer Service, detail-oriented, and strong communication skills (email, phone)
