What are the responsibilities and job description for the Waiter or waitress position at Imperial Chinese Restaurant?
Job Summary
Join our vibrant hospitality team as a Waiter or Waitress, where your enthusiasm and dedication will create memorable dining experiences for our guests. In this dynamic role, you’ll be the friendly face that guides guests through their culinary journey, ensuring exceptional service from the moment they arrive to the moment they leave. Your expertise in food service, customer relations, and efficient order management will help foster a welcoming atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your skills in a lively, fast-paced environment dedicated to hospitality excellence.
Duties
- Greet guests warmly and provide attentive, personalized service throughout their dining experience
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen staff
- Recommend menu items and upsell specials to enhance guest satisfaction and increase sales opportunities
- Serve food and drinks promptly while maintaining high standards of food safety and sanitation
- Manage guest inquiries and resolve issues promptly to ensure a positive dining experience
- Assist with food handling, food preparation, bussing tables, and maintaining cleanliness in dining areas
- Support host/hostess duties by managing reservations through OpenTable and coordinating seating arrangements efficiently
Qualifications
- Proven experience in food service or restaurant environments, preferably with fine dining or nightclub settings
- Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms
- Strong customer service skills with the ability to build guest relations and handle diverse needs effectively
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Excellent time management skills to prioritize tasks during busy shifts
- Ability to perform basic math for cash handling and cashiering responsibilities
- Previous experience with serving, bussing, or host/hostess roles is highly desirable
- Culinary experience or kitchen background is a plus but not required
Join us and be part of a team that values energetic service, professionalism, and hospitality excellence!
Job Type: Part-time
Pay: $50.00 - $100.00 per day
Work Location: In person
Salary : $50 - $100