What are the responsibilities and job description for the Field Service Technician position at Imperial Brady?
Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution—delivering Supplies Support through expertise, service, and a commitment to making every customer touchpoint a plus. #imperialbradyjobs
The Service Repair Technician maintains and services housekeeping equipment purchased or leased by our customers.
Your hours will be from Monday - Friday from 7:00am-4:00pm or 8:00am-5:00pm with some overtime as needed.
You Will
Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- All correspondence will come directly from Imperial Brady and not a personal email address.**
The Service Repair Technician maintains and services housekeeping equipment purchased or leased by our customers.
Your hours will be from Monday - Friday from 7:00am-4:00pm or 8:00am-5:00pm with some overtime as needed.
You Will
- Service, maintain, and repair commercial housekeeping equipment, such as carpet extractors, floor scrubbers, and vacuums
- Establish and maintain strong collaborative relationships with assigned accounts and provide excellent customer service
- Maintain up-to-date records of services performed
- Purchase parts and supplies and track inventory
- Properly demonstrate equipment to customers
- Coordinate with other departments to ensure customer satisfaction
- Continually enhance industry and equipment knowledge
- Follow safety and housekeeping procedures
- High School Diploma, GED, or equivalent experience
- A valid driver's license and a clean MVR
- Prior service, repair, and maintenance experience
- Experience with commercial housekeeping equipment
- Excellent communication skills
Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.