What are the responsibilities and job description for the Sr System Service Engineer, Robotics position at Imperative Care?
Title: Sr Systems Service Engineer, Robotics
This position is based in our Campbell, California offices. This position is on-site & full-time
Why Telos Health?
At Telos Health, an Imperative Care company, we are developing novel robotic-assisted technologies and interventional capabilities that will forever change the disparate outcomes of ischemic stroke – a disease that impacts close to a million people a year in the U.S., and 10 million worldwide. Not only is Telos changing the way stroke is treated, but also bringing this treatment to the greater population who is currently without. We are actively building a team who is focused on developing novel solutions for this complex disease – a disease in which one in four adults will face in their lifetime.
What You’ll Do
We are seeking a highly motivated Senior Robotics Service Engineer to join our team in developing a groundbreaking robotic system that addresses the complex challenges of stroke care. In this role, you will own the operation and maintenance of prototype systems, including reliability, upgrades, and preventive maintenance. You will also play a key role in supporting pre-clinical and clinical labs, enabling critical evaluation of system performance both in the lab and in real-world settings.
Join Us! Apply today.
Salary Range: $150,000 to 165,000 annually
Please note that the salary information is a general guideline only. Imperative Care considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal equity, as well as location, market and business considerations when extending an offer. As part of our total rewards package, Imperative Care offers comprehensive benefits including a 401k plan, health benefits, generous PTO, a parental leave program and emotional health resources.
The use of external recruiters/staffing agencies requires prior approval from our Human Resources Department. The Human Resources Department at Imperative Care requests that external recruiters/staffing agencies not to contact Imperative Care employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with Imperative Care.
Imperative Care will not accept unsolicited resumes from any source other than candidates themselves for either current or future positions. Submission of unsolicited resumes in advance of an agreement between the Human Resources Department and the external recruiter/staffing agency does not create any implied obligation on the part of Imperative Care.
This position is based in our Campbell, California offices. This position is on-site & full-time
Why Telos Health?
At Telos Health, an Imperative Care company, we are developing novel robotic-assisted technologies and interventional capabilities that will forever change the disparate outcomes of ischemic stroke – a disease that impacts close to a million people a year in the U.S., and 10 million worldwide. Not only is Telos changing the way stroke is treated, but also bringing this treatment to the greater population who is currently without. We are actively building a team who is focused on developing novel solutions for this complex disease – a disease in which one in four adults will face in their lifetime.
What You’ll Do
We are seeking a highly motivated Senior Robotics Service Engineer to join our team in developing a groundbreaking robotic system that addresses the complex challenges of stroke care. In this role, you will own the operation and maintenance of prototype systems, including reliability, upgrades, and preventive maintenance. You will also play a key role in supporting pre-clinical and clinical labs, enabling critical evaluation of system performance both in the lab and in real-world settings.
- System Service and Maintenance – Ensure functionality of prototype systems and pre-production units in the field; coordinate subsystem integration; develop and execute procedures for component upgrades and preventive maintenance
- Service Infrastructure – Build the foundation of service work instructions for future in-field serviceability; implement processes to monitor system performance and deploy them to field units
- Diagnose and Resolve System Issues – Proactively identify and investigate system issues and test edge cases to uncover potential failures; document, track, and communicate defects; collaborate with cross-functional teams to determine root cause, implement solutions, and verify fixes
- Lab Support – Support system operation for execution of pre-clinical and clinical labs
- System Testing – Contribute to system verification activities by executing test protocols and documenting test reports; develop and maintain test tools to enable automated and manual testing
- BS/MS in Engineering or related field
- 5 years of related experience; or equivalent combination of education and work experience
- Hands-on experience with testing and troubleshooting electromechanical systems
- Experience with system fleet management and field upgrades, including authoring upgrade and maintenance documentation
- Proactive problem-solver who takes initiative and ownership of challenges
- Excellent communication skills and ability to collaborate across disciplines
- Some experience with scripting languages or Python for test automation, data acquisition, and data analysis is a plus
Join Us! Apply today.
Salary Range: $150,000 to 165,000 annually
Please note that the salary information is a general guideline only. Imperative Care considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal equity, as well as location, market and business considerations when extending an offer. As part of our total rewards package, Imperative Care offers comprehensive benefits including a 401k plan, health benefits, generous PTO, a parental leave program and emotional health resources.
The use of external recruiters/staffing agencies requires prior approval from our Human Resources Department. The Human Resources Department at Imperative Care requests that external recruiters/staffing agencies not to contact Imperative Care employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with Imperative Care.
Imperative Care will not accept unsolicited resumes from any source other than candidates themselves for either current or future positions. Submission of unsolicited resumes in advance of an agreement between the Human Resources Department and the external recruiter/staffing agency does not create any implied obligation on the part of Imperative Care.
Salary : $150,000 - $165,000