DSP HOUSE MANAGER

Impactful Residential Care is a dedicated Maine Section 21 Home and Community-Based Services (HCBS) provider committed to supporting adults with intellectual and developmental disabilities in achieving independence, community inclusion, and meaningful lives. We are seeking a compassionate, organized, and motivated Direct Support House Manager to lead the daily operations of a residential home while providing direct support services and supervision to staff.

Position Summary

The Direct Support House Manager is responsible for overseeing the daily operation of a Section 21 residential program, ensuring compliance with Maine DHHS regulations, agency policies, and individual support plans. This role combines direct care responsibilities with leadership duties, including staff supervision, scheduling, documentation oversight, and ensuring the health, safety, and well-being of residents.

Key Responsibilities

Leadership & Program Management

Oversee the day-to-day operations of the assigned residential home.

Supervise, train, mentor, and support Direct Support Professionals (DSPs).

Develop and maintain staff schedules to ensure adequate coverage.

Conduct staff meetings and participate in employee evaluations.

Foster a positive, person-centered culture within the home.

Ensure staffing levels meet state and agency requirements.

Direct Support Services

Provide direct care and support to individuals with intellectual and developmental disabilities.

Assist residents with activities of daily living (ADLs), including personal care, meal preparation, medication administration, and transportation.

Support individuals in achieving goals outlined in their Person-Centered Plans.

Promote community integration, independence, and self-advocacy.

Compliance & Documentation

Ensure compliance with Maine Section 21 Waiver regulations and Impactful Residential Care policies.

Review and maintain accurate documentation, including progress notes, incident reports, medication records, and other required records.

Monitor implementation of behavior support plans and safety protocols.

Participate in audits, licensing reviews, and quality assurance initiatives.

Health & Safety

Maintain a safe, clean, and supportive living environment.

Coordinate healthcare appointments and communicate with medical providers, guardians, case managers, and other stakeholders.

Respond appropriately to emergencies and critical incidents.

Ensure medications are administered according to state regulations and agency procedures.

Qualifications Required

High School Diploma or GED.

Minimum of two years of experience supporting individuals with intellectual and developmental disabilities.

Minimum of one year of supervisory or leadership experience.

Valid Maine driver's license, reliable transportation, and an acceptable driving record.

Ability to pass all required background checks.

CPR, First Aid, Behavior Modification and Supports Cert and Medication Administration certification

Preferred

Associate's or Bachelor's degree in Human Services, Social Work, Psychology, Healthcare, or a related field.

Experience working within Maine Section 21 Waiver Services.

Knowledge of Person-Centered Planning and Positive Behavioral Supports.

Knowledge, Skills & Abilities

Strong leadership and team-building skills.

Excellent communication and interpersonal abilities.

Strong organizational and time-management skills.

Ability to effectively manage multiple priorities and deadlines.

Commitment to person-centered support and community inclusion.

Proficiency with electronic documentation systems and Microsoft Office applications.

Benefits

Impactful Residential Care offers a competitive benefits package, including:

Competitive wages

Health, dental, and vision insurance

Paid time off (PTO)

Paid holidays

Retirement savings options

Paid training and professional development

Career growth opportunities

Employee assistance program (EAP)

Physical Requirements

Ability to assist individuals with mobility and daily living activities.

Ability to stand, walk, lift, bend, and perform physical tasks throughout the workday.

Ability to operate a motor vehicle safely while transporting residents and performing job duties.

At Impactful Residential Care, we believe every person deserves the opportunity to live with dignity, independence, and purpose. Our team is dedicated to creating supportive environments where individuals can thrive. If you are passionate about leadership, person-centered care, and making a meaningful difference in the lives of others, we encourage you to apply.

About Impactful Residential Care LLC

Impactful Residential Care, we specialize in crafting a world of possibilities for adults with intellectual disabilities or autism. Impactful Residential Care, we specialize in crafting a world of possibilities for adults with intellectual disabilities or autism. Our approach is deeply rooted in personal empowerment and community integration, ensuring that each individual we serve has the support they need to navigate life’s journey.Founded on principles of respect, autonomy, and inclusivity, our dedicated team works tirelessly to provide not just services, but pathways to meaningful and self-determined lives. From personalized in-home support to community involvement, we stand as committed allies to our clients and their families in the beautiful state of Maine.