SDR Manager

Location: Tampa, FL or Boston, MA (Hybrid – within 30–45 minutes of a WeWork)
Department: Sales
Reports to: Scott Littrell, Head of US Sales
Compensation: $80,000-100,000 base $60,000 variable (OTE: $140,000-160,000)

Our client is a fast-growing SaaS company with strong roots in both the US and UK. Originally founded in London, we’re now scaling rapidly across North America and continuing to build a high-performing sales organization. We’re profitable, product-led, and known for our collaborative, supportive culture — the kind of place where SDRs help SDRs, leaders stay involved, and culture actually means something.

We’re looking for an experienced SDR Manager to lead, develop, and scale our US-based SDR team (currently 10–11 reps, with planned growth to 13 in 2026 and beyond). This is a pure leadership role — no player-coach expectations — focused on building culture, refining process, and coaching a young, hungry, and highly collaborative team.

This position is a backfill for a previously vacated role and represents a critical leadership opportunity for someone who loves building people, structure, and consistency.

• Lead, mentor, and inspire a team of 10–11 SDRs (with headcount growth planned in 2024–2026).

• Build and maintain a strong, positive team culture rooted in accountability, connection, and high standards.

• Own all SDR coaching and development, including:

  • call coaching

  • value articulation

  • conversion optimization

  • career development planning

• Define, document, and enforce scalable outbound and inbound SDR processes.

• Drive consistency through weekly team routines (kickoffs, process reviews, call coaching sessions, etc.).

• Hire, onboard, and ramp new SDRs effectively.

• Partner closely with Sales Leadership to ensure alignment across pipeline generation, messaging, and target markets.

• Manage performance metrics tied to team meetings set (no revenue quota).

• Foster engagement in a hybrid environment — virtual collaboration in-person WeWork days (1–2x/week as scheduling allows).

• Represent the SDR team’s voice in broader sales org discussions.

• Support ad-hoc culture initiatives, team lunches/coffee meetups, and occasional travel for conferences or company events.

• 2 years of SDR management experience (open to exceptional candidates with 1 year).

• Proven success hiring, coaching, and developing SDRs in a high-growth environment.

• Highly process-driven leadership style — you love building structure and holding teams accountable to it.

• Strong people leadership skills: motivation, culture-building, emotional intelligence, clear communication.

• Ability to coach SDRs on calls, value articulation, objection handling, and meeting conversion.

• Experience in SaaS preferred (but not required).

• Comfortable operating in a dynamic, fast-paced, evolving environment.

• Experience managing or scaling teams through periods of change is a plus.

• Comfortable with hybrid work and fostering team cohesion both virtually and in-person.

• Must be located in Tampa or Boston (or within 30–45 minutes of a WeWork). No relocation offered.

• Strong, supportive culture where people actually show up for each other.

• Annual company-wide culture trips (previously Miami, Austin, New Orleans).

• Hybrid flexibility with optional in-person collaboration.

• Clear path to growth (Senior Manager/Director title flexibility for top performers).

• Accelerators for exceeding team targets.

• Opportunity to join a profitable, product-led SaaS company with serious momentum.

• OTE: $140-160k annual income (base commission)

• 3 interviews conducted via Zoom

• Entire process can be completed within 1–1.5 weeks

• Target start date: January 5