What are the responsibilities and job description for the Customer Account Representative position at Impact RTO Holdings?
Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! We are looking for people like you to add to the success of our company. Join our Management Development Program, through Impact YOUniversity. Where driven, people-first individuals train from the ground up for leadership roles within our organization. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.
Our coworkers enjoy a total rewards package that pays for performance and includes:
- $13.00- $17.00
- Paid weekly
- Exceptional performance rewarded with monthly profit sharing
- Earn recognition for doing great work through our Work Tango rewards platform, this is where your performance turns into prizes
- 5-day work week with every Sunday off
- Paid sick, vacation and holidays
- Employee purchase plan
- Grow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what’s next
- 401(k) Retirement Savings Plan plus company matching up to 4%
As a Customer Account Representative, you would be responsible for:
- Drive daily account management performance to meet and exceed company standards
- Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
- Must be able to lift and move (push/pull) heavy items and merchandise
- Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items
- Safe operation and cleanliness/organization of the company vehicle
- Protecting product with blankets and straps
- Building and staging inventory
- Refurbishing merchandise
- Assist with store sales functions
- Other duties as needed in the store and assigned by Store Manager
Qualifications
- Must be at least 18 years of age
- Heavy lifting required
- High school diploma or GED
- Friendly with great communication skills
- Excellent customer service skills
- Valid state driver’s license and clean driving record for a minimum of 1 year
- Must be able to lift and move (push/pull) heavy items and merchandise as needed
- Must pass a background check, drug screening, and motor vehicle records check
A comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability
Salary : $13 - $17