What are the responsibilities and job description for the Systems Engineer position at Impact Networking?
Impact is hiring an IT Systems Engineer to join our nationally ranked Best and Brightest workplace!
Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.
Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800 experts across 20 US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.
Impact Timeline Video – 2024
Overview
The IT Systems Engineer is responsible for effective provisioning and maintenance of systems hardware and software within our extensive infrastructure. Systems Engineers participate in technical research and development to enable continuing innovation within the infrastructure. They ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and the company for future growth.
The ideal candidate will be responsible for designing, implementing, and maintaining our internal IT infrastructure, ensuring optimal performance, security, and scalability. This role requires in-depth knowledge of Azure services, strong problem-solving skills, and the ability to work collaboratively with various departments to support our organizational goals.
Responsibilities
Operations and Support
- Manage open projects and update status on a regular basis
- Provide Tier III escalation support for end users through the helpdesk phone queue and Ticketing system
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
- Track all activities within the ticketing system for proper change management control
Engineering and Provisioning
- Design and Implementation: Develop and deploy scalable and secure Azure-based solutions to meet the company's IT infrastructure needs
- System Administration: Manage and maintain Azure resources, including virtual machines, storage accounts, and networking components
- Monitoring and Optimization: Continuously monitor system performance and implement improvements to enhance efficiency and reliability
- Security Management: Ensure the security of IT systems by implementing best practices, conducting regular audits, and addressing vulnerabilities
- Collaboration: Work closely with other IT team members and departments to provide technical support and solutions that align with business objectives
- Documentation: Create and maintain comprehensive documentation for system configurations, procedures, and policies
- Follow detailed engineering documents to plan, configure, and install network and computer equipment into new facilities that are planned
- Ensure that hardware for new facilities is purchased, delivered, and configured to meet the schedule of the facility
- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
- Develop and maintain installation and configuration procedures within standard document repository
- Contribute to and maintain system standards
- Research and recommend innovative and automated approaches for system administration tasks
- Configure and modify the remote monitoring software for ideal alerting for failures and warnings to increase company uptime
Things We Are Looking For
Education
- Bachelor’s degree in computer science, Information Technology, or equivalent work experience
- Azure Administrator or similar Associate level certificate
Server and Storage Administration
- Microsoft Server
- Vast experience with Microsoft Group Policies and Active Directory
- Windows PowerShell and other scripting methods
- DNS, DHCP, RDS, Certificate Services, FSRM, NPS, Radius
- Microsoft O365 and Azure Cloud
- Experience with O365 products and Microsoft licensing models
- Experience with Azure Active Directory
- Knowledge of Azure connectivity services
- Virtualization and Storage
- VMWare, Hyper-V, and other virtualization technologies
- Storage solutions: SAN, NAS, Shared Storage, iSCSI, Fiber Channel, and Hyper-Convergence
Preferred Skills & Abilities
- Able to work independently or as part of a team
- Prepared to travel as required
- Familiarity with scripting languages such as PowerShell or Python
- Experience with IT infrastructure automation and orchestration
Why Join Us?
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.
At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:
- Innovation: We embrace change because innovation lives outside the comfort zone.
- Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
- Honesty: We are fiercely transparent and consistently honest.
- Fun: We fuel work with fun, knowing life's too short for boring.
- Low Ego: We champion ideas over titles, because brilliance knows no rank.
- One Team: We win as a team, we lose as a team, we are one team.
Benefits
- Expected compensation range of $90,000-$110,000
- 20 days of PTO and 12 paid holidays
- Flexible sick-day policy
- Paid parental leave
- Comprehensive health, disability, life, dental, & vision plans
- 401(k) discretionary match & retirement plans
- Continued education reimbursement
- Ongoing training & development opportunities
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!
#LI-Onsite
Salary : $90,000 - $110,000
