What are the responsibilities and job description for the Cloud Engineer position at Impact Networking, LLC?
Description
Impact is hiring a Cloud Engineer to join our nationally ranked Best and Brightest workplace!
Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.
Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800 experts across 20 US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.
Overview
The Cloud Engineer role is responsible for implementing, supporting, and troubleshooting Microsoft Azure based solutions for customer environments. This role combines hands-on project delivery with escalation-level operational support, serving as a key technical resource for Azure environments.
Responsibilities
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.
Behaviors define what our values look like in action. Leaders are expected to model them; teams are expected to live them:
The typical base salary for this role is $100,000-$115,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.
Impact may offer applicable incentive compensation plans depending on role and/or department.
Full compensation details can be discussed with an Impact Talent Acquisition team member at the start of the interview process.
Benefits
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!
Impact is hiring a Cloud Engineer to join our nationally ranked Best and Brightest workplace!
Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.
Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800 experts across 20 US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.
Overview
The Cloud Engineer role is responsible for implementing, supporting, and troubleshooting Microsoft Azure based solutions for customer environments. This role combines hands-on project delivery with escalation-level operational support, serving as a key technical resource for Azure environments.
Responsibilities
- Deploy, manage, and support Azure resources for client projects.
- Act as an escalation point for complex Azure infrastructure issues, including virtual machines, storage, networking, and Azure Virtual Desktop (AVD).
- Configure and troubleshoot Azure networking components.
- Ensure Azure environments follow best practices for security, performance, and reliability.
- Participate in peer review of Infrastructure as Code (IaC) modules to ensure security, compliance, and operational consistency.
- Execute assigned Azure project tasks from planning through implementation.
- Collaborate with internal teams to ensure successful project delivery and escalation resolution.
- Communicate clearly with clients and stakeholders regarding project status, technical issues, and solutions.
- Document all project implementation steps, configurations, and escalation resolutions.
- Participate in project planning, post‑implementation reviews, and process improvement initiatives.
- Provide structured guidance and support to Technical Operations Center (TOC) engineers during escalations to improve troubleshooting skills and cloud knowledge.
- Achieve or maintain relevant Microsoft Azure or other solution certifications as assigned.
- Build proficiency in Azure resource deployments using traditional, tool-based, and IaC methods.
- Develop stronger automation skills using PowerShell and Azure CLI.
- Education & Experience:
- Bachelor's degree in computer science, Information Technology, or related field.
- An equivalent combination of education, industry certifications, and years of relevant professional experience will be considered in lieu of a formal degree.
- Azure specific certifications:
- AZ-900 Required, AZ-104 Preferred.
- 5 years of experience in:
- IT Administration, Systems Engineering, or Cloud Operations roles.
- Infrastructure experience:
- Hand-on experience administering Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP.
- Working knowledge of networking fundamentals (firewalls, switching, routing).
- Understanding of backup and disaster recovery concepts, including the development of backup strategies, retention policies, recovery testing, and experience with Datto or similar Backup platforms.
- Azure Platform & Cloud Operations:
- Solid understanding of Azure fundamentals and resource deployment.
- Hands-on experience with core Azure services: compute, storage, networking, and identity.
- Proficient in managing subscriptions, resource groups, and RBAC.
- Strong Azure networking skills, including virtual networks, subnets, NSGs, routing, VPN/ExpressRoute, and related troubleshooting.
- Experience with Azure Virtual Desktop (AVD) or other Remote Desktop Services.
- Automation & Tooling:
- Ability to deploy, optimize, and support cloud environments, including session host and scale management, troubleshooting, and performance analysis.
- Practical knowledge of Azure automation and tooling using PowerShell and Azure CLI.
- Familiarity with Infrastructure as Code (IaC) and declarative infrastructure concepts.
- Proficiency with documentation tools, diagramming tools, and ticketing/service management systems.
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.
Behaviors define what our values look like in action. Leaders are expected to model them; teams are expected to live them:
- Innovation: We embrace change because innovation lives outside the comfort zone.
- Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
- Honesty: We are fiercely transparent and consistently honest.
- Fun: We fuel work with fun, knowing life's too short for boring.
- Employee First: We are built by our people, for our people, and that will never change.
- Low Ego: We champion ideas over titles, because brilliance knows no rank.
- One Team: We win as a team, we lose as a team, we are one team.
The typical base salary for this role is $100,000-$115,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.
Impact may offer applicable incentive compensation plans depending on role and/or department.
Full compensation details can be discussed with an Impact Talent Acquisition team member at the start of the interview process.
Benefits
- Up to 20 days of PTO
- Up to 7 Paid Sick Days
- 12 paid holidays
- Paid Parental Leave
- Comprehensive Health, Disability Life, Dental and Vision Plans
- 401(K) & retirement plans with complimentary financial advisory services
- Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks
- Continued education reimbursement
- On-going training & development opportunities
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!
Salary : $100,000 - $115,000