Human Resources Director

Summary

The Human Resources Director will lead, manage, and coordinate the comprehensive human resources functions of the organization while also managing and developing HR staff. With a broad set of knowledge and experience, the HR Director will be responsible for ensuring HR regulatory compliance, technology systems management, training development & delivery, compensation & benefits administration, employee relations, performance management, and full employee lifecycle management. The HR Director is expected to play a critical role in fostering and supporting Impact’s mission of patient centered care focused on recovery, structure, and community reintegration.

Responsibilities

• Ensure compliance with employment laws, regulations, and accreditation standards (e.g., OSHA, HIPAA, Joint Commission, etc.) maintaining up-to-date knowledge of HR-related legislation and design/implement appropriate policies and procedures to maintain compliance.
• Oversee employee performance management programs including goal setting, performance evaluations, and career development plans are completed across the organization.
• Manage employee relations including resolving complex HR issues with a focus on empathy, conflict resolution, compliance, and staff wellbeing.
• Design and administer robust employee training & development, compensation, and benefits programs.
• Configure, maintain, and enhance HR technology platforms and systems, evaluating processes and procedures to streamline operations and improve employee experience.
• Lead the HR department providing guidance and support to HR personnel, promoting team coordination/communication, and provide professional development opportunities aligned to team and organizational goals.
• Serve as a strategic partner to organizational leadership by implementing HR strategies, policies, and programs aligned with the organization’s goals and objectives and be a thought partner on people-related issues.

Knowledge, Skills, and Abilities

• Attention to Detail: Deep understanding of HR principles and best practices, including high-level knowledge of HR laws and regulations.
• Conflict Resolution: Managing employee conflicts before they escalate through proper mediation and fielding of complaints.
• Organizational: Effective management of HR functions including handling multiple projects simultaneously, prioritizing essential tasks, and meeting deadlines.
• Communication and Interpersonal Skills: Communicate HR policies effectively and build positive working relationships across the organization establishing rapport with stakeholders at all levels.

Qualifications

• Bachelor's degree preferred
• HR certification strongly preferred (e.g., SHRM-CP/SCP, PHR/SPHR)
• Minimum of 5 years of progressive HR experience with at least 3 years in a leadership role, preferably in a nonprofit or healthcare setting.
• Demonstrated success implementing HR technology solutions
• In-depth knowledge of California and federal employment laws
• Excellent interpersonal, communication, and conflict resolution skills.
• Demonstrated ability to lead with empathy, integrity, and cultural competence.

Compensation & Benefits

• The salary range for this role is $125,000-$135,000 per year. Actual salary commensurate with experience.
• Medical, Dental, and Vision insurance, with Platinum PPO options, 100% employer-paid for employee and dependents
• Life insurance, 100% employer-paid, coverage up to $300,000
• Long-term disability insurance, 100% employer paid
• Employee Assistance Program
• 10 Paid Vacation Days per year (Accrual rate increases with tenure)
• 10 Paid Sick Days per year
• 10 Company Holidays per year (16 Holidays in 2026)
• Vacation buy-back plan
• 403(b) employee retirement with fully vested employer match up to 6% of annual salary

Additional Information

• Standard office environment with some travel to program sites and offsite meetings.
• This is a fully on-site position based in our Pasadena office.
• Impact is an equal opportunity employer committed to building a diverse staff and fostering an inclusive environment where all employees feel valued, respected, and supported.