What are the responsibilities and job description for the Customer Service Associate position at Impact Collective?
Impact Collective is hiring a Customer Service Associate in New York, NY. The Quality Customer Service Associate is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients. Customer Service Associate Responsibilities:Work with the customer service team to complete tasksHandle tasks on assigned customer accountsAccurate data entry and paperwork regarding customer accountsProofread documents to ensure accuracyResponsible for the accuracy of all entries for client services and sales.Assist in creating new training exercisesMaintain positive, professional, public speaking, and analysis skillsComfort working with iOS, Microsoft, and mobile tabletsCreate an analysis report of team success rates.Assist customers with questions on concerns regarding their account, troubleshoot, and solve problemsCustomer Service Associate Requirements and Key Skills:(The following are representative of the education, experience, knowledge, skills or ability required for this position)Ability to follow directionTeam playerProficient in MS OfficeOutstanding public speaking and written communication skillsComplete tasks accurately, efficiently and quicklyBusiness Attire RequiredLeadership SkillsAbility to Stand 4 hours in durationGood organizational skills and multitasking skills*Please submit your resume to apply for the Customer Service Associate Position. Candidates for the Customer Service Associate position should have flexible scheduling availability.
Salary : $21 - $23