What are the responsibilities and job description for the Professional Services Technician position at Impact Business Technology?
We are seeking a Professional Services Technician to join our team! Responsibilities:Configuration and installation of new computers, peripherals, servers and networking equipmentNew user account onboardingConfiguration and installation of audio/visual equipmentProject based end user supportMany tasks will include travel to client sites Qualifications:Previous experience in IT, customer service, or other related fieldsAbility to clearly communicate with clients, supervisors and team membersStrong troubleshooting and critical thinking skillsPositive and professional demeanorCompany DescriptionImpact Business Technology is a Managed IT Security and Services provider offering services to small and medium enterprises primarily in the Connecticut and NYC metro area. Our business is built on an unwavering commitment to deliver excellence in customer service. We focus every ticket, every project and every day on doing the right thing for the customer.
Salary : $60,000 - $70,000