Part-Time Office Support Staff

Company Description

ImmiVisa Law Group specializes in assisting businesses and individuals in navigating the U.S. immigration system. We provide expert guidance on temporary work visas, permanent residency applications, and other immigration matters tailored to the specific needs of our clients. Serving international corporations, small businesses, aspiring investors, and potential employees, our team is dedicated to simplifying complex immigration processes. We are committed to providing personalized, comprehensive, and efficient legal support to facilitate successful outcomes.

Role Description

The Office Support Staff role is a part-time (9 a.m. to 1 p.m.) , on-site position based in Lehi, Utah. This position involves assisting with client communication,meticulous document management, and maintaining a professional and welcoming office environment.

Key Responsibilities 

• Client Communication: Answer inbound phone calls and greet scheduled and walk-in clients.
• Client Consultation Scheduling: Arrange consultations with potential and current clients, ensuring all parties are informed and prepared for the meetings.
• Document Management: Handle incoming and outgoing mail as well as documents dropped off by clients.
• Document Organization: Ensure that all documents are organized and filed in the appropriate place. 
• Social Media: Respond to inquiries in Spanish and Portuguese on Company’s Social Media accounts.
• Office Supplies: Keep track of needed office supplies and provide lists to Admin when additional supplies must be ordered. 
• Office Organization: Organize office supplies and documents and perform light cleaning responsibilities to ensure the office is organized and clean.
• Application Review and Mailing: Review packets for quality assurance purposes before mailing applications off to USCIS. 
• Misc.: Assist with mail drop off and pick up and other case-related tasks and other duties as needed. 

Qualifications

• Fluency in English, as well as Spanish (Portuguese is a plus)
• Excellent written and oral communication skills.
• Basic computer skills, including the use of email, word processing, spreadsheet, case tracking, and PDF software. 
• Strong attention to detail and organizational abilities. 
• Ability to manage multiple tasks effectively and efficiently. 
• Must be able to maintain confidentiality and handle sensitive documents and information. 
• Demonstrated ability to handle high volumes of work in a fast-paced environment. 
• Ability to work independently and as part of a team.