What are the responsibilities and job description for the Intake Specialist position at Immigration Project?
Organization: The Immigration Project
Job Location: Normal, IL, Champaign, IL, Springfield, IL
Salary: This is a part time (less than 40 hours a week), grant-funded position.
Submission Deadline: Until Filled
Immigration Project’s Mission
Recognizing that access to accurate, complete information regarding immigration law is geographically and economically restricted for underserved immigrant populations in downstate Illinois, the Immigration Project endeavors to provide access to justice for immigrants and their families through immigration-related legal and educational services to immigrants, refugees, their families and others in downstate Illinois, in a manner and context which recognizes the full dignity of each individual.
Based in Bloomington-Normal with a satellite office in Champaign, and Springfield. The Immigration Project is a non-profit, 501(c)(3) organization. Please visit our website at for more information.
Position Description and Duties
The Intake Specialist will be responsible for a wide range of activities on behalf of low-income clients, including maintaining a waitlist for callers seeking legal assistance, collecting information from callers and scheduling clients for consultation appointments, assessing client situations to route urgent situations quickly to appropriate staff members, and providing referrals as may be appropriate. The position may include some administrative duties such as implementing and reporting on strategic planning recommendations regarding intakes scheduling. The full time position is in charge of setting up consultation appointments and coordinating between the intakes team and the legal representatives. This individual will also be responsible for supervising and managing volunteers or part time employees who are involved in the intakes process.
The Intake Specialist reports to the Legal Director in the Normal office.
Position Requirements
Applicants must be fluent or proficient in English and French. Have good communication skills, basic computer skills, and be organized and dependable. Previous social service or legal experience is highly desirable.
How to Apply
Interested applicants should submit a resume and cover letter to HR Specialist Airielle Flagg at aflagg@immigrationproject.org. Please put “Intake Specialist” in the subject line. No phone inquiries please.
Pay: $17.20 - $26.87 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Salary : $17 - $27